Job Overview

MUST BE AVAILABLE TO WORK HOLIDAYS AND WEEKENDS.

We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism. Responsibilities Work 8 hour shifts. Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and valued. Manage multi-line phone systems efficiently, directing calls accurately and courteously. Handle data entry tasks with precision using spreadsheets, Microsoft Office, Google Workspace, and other productivity software. Maintain organized filing systems, including electronic documents and paper records, to support office efficiency. Assist with appointment scheduling and calendar management for staff or professionals within the organization. Provide administrative support such as proofreading documents, managing correspondence, and preparing Word processing materials. Support bookkeeping activities using QuickBooks or similar accounting tools when required. Demonstrate excellent phone etiquette while providing customer support and client communication. Perform clerical duties such as filing, photocopying, and managing office supplies to ensure a well-functioning workspace. Utilize technical proficiency in computer literacy to troubleshoot basic office equipment or software issues as needed. Cleaning where and when needed. Must be able to work alone and as a team anywhere and everywhere in the hotel. Qualifications Proven experience in office management or administrative roles with strong clerical skills. Excellent organizational skills with the ability to multitask effectively in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry software. Experience with multi-line phone systems and professional phone communication etiquette. Bilingual abilities are highly desirable to serve diverse client needs effectively. Familiarity with QuickBooks or bookkeeping software is a plus. Strong computer literacy combined with technical proficiency in productivity software tools. Prior experience in customer service or front desk roles such as medical receptionist or dental receptionist is advantageous. Exceptional time management skills with the ability to prioritize tasks efficiently. Personal assistant experience or office experience that demonstrates reliability and professionalism. Join us in delivering outstanding service while advancing your career in a vibrant office environment!

Pay:

$13.50 - $14.50 per hour Expected hours: 16.0 - 40.0 per week

Benefits:

401(k) Dental insurance Vision insurance

Work Location:

In person