Front Desk Supervisor | Full Time | $15 Staybridge Suites - 3.4 Montgomery, AL Job Details Full-time $15 an hour 4 hours ago Benefits Health savings account Disability insurance Health insurance Dental insurance Flexible spending account Tuition reimbursement Employee assistance program Vision insurance 401(k) matching Qualifications Hotel policy compliance Managing teams in a customer support role Greeting customers Managing hospitality teams Mid-level Frontline customer support management Team development Hotel and accommodations guest check-out Hotel and accommodations guest complaints handling Full Job Description Front Desk Supervisor Staybridge Suites Montgomery - Downtown, an IHG Hotel We are seeking a dedicated and detail-oriented Full-Time Front Desk Supervisor to provide smooth guest arrival and departure procedures while maintaining high hospitality standards.

Key Responsibilities:

Assist in developing Front Desk associates to build a skilled and motivated team, fostering a positive work environment that encourages excellent customer service. Ensure hospitality standards are upheld, promoting a welcoming and customer-centric atmosphere to create memorable guest experiences. Lead by example in resolving guest concerns and requests promptly and with the utmost care, demonstrating a commitment to guest satisfaction. Ensure the accuracy and completion of all room changes, credit approvals, and related processes to minimize guest inconvenience. Why Join Us?

Comprehensive benefits:

medical, dental, vision, FSA/HSA, STD/LTD, employer-paid life, 401(k) match Exclusive discounts: hotel stays, food & beverage, golf, & retail across our PCH properties Employer-paid parking & optional $3 daily lunch Collaborative, growth-focused environment with strong support for career development Tuition Reimbursement up to $2,500 per calendar year Employee Assistance Program with 24/7 access to licensed master's level counselors who can assist with family and caregiving responsibilities, emotional wellbeing issues, financial and legal matters, health and wellness concerns, and more! Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.