Position Overview We are seeking an experienced, driven, and strategic Hotel General Manager to oversee all day-to-day operations of our branded hotel property. The ideal candidate will possess strong operational leadership skills, financial acumen, and a proven track record in guest satisfaction, brand compliance, and team development. If you are a results-oriented hospitality leader with at least 3 years of senior management experience in a franchise environment looking for an opportunity centered on growth, collaboration, and operational excellence, we encourage you to apply. Key Responsibilities Responsibilities include briefly, but are not limited to, the following: Operational Leadership & Brand Compliance Oversee all daily property operations in full alignment with corporate policies, franchise agreements, and brand standards. Ensure full compliance with brand quality assurance (QA) audits, inspections, service standards, and municipal, state, and federal regulations. Maintain and optimize hotel equipment, facility infrastructure, and inventory controls. Foster a guest-centric environment dedicated to delivering high quality of service and resolving guest relations matters effectively. Financial Performance & Strategic Growth Prepare, manage, and execute annual operational budgets, financial forecasts, and revenue strategies. Implement cost-effective controls and dynamic revenue management techniques to maximize profitability. Partner with sales and marketing teams to identify new business opportunities, drive market share, and enhance property positioning. Analyze financial performance metrics and implement corrective action plans as needed. Team Leadership & Human Resources Recruit, train, mentor, and evaluate department heads and operational staff. Drive staff development and continuous training on industry best practices and guest service standards. Foster a collaborative, accountable, and high-performance workplace culture. Oversee core HR functions, including scheduling, performance management, and compliance with employment laws. Corporate Collaboration & Governance Serve as the primary liaison to property ownership and corporate support departments (Accounting, HR, Procurement). Maintain transparent, regular communication with ownership regarding financial performance, operational metrics, and long-term strategy. Ensure adherence to all workplace safety, security, and risk management protocols.

Qualifications & Requirements Mandatory Requirements:

Bilingual Proficiency:

Fluent in English and Spanish (Reading, Writing, and Speaking) is required.

Experience:

Minimum 3 years of senior hotel leadership experience in a branded hotel environment (with at least Assistant General Manager experience required).

Availability:

Flexible schedule required, including mandatory availability on weekends and holidays as operational needs dictate.

Operational Flexibility:

Willingness and ability to step in and provide direct operational coverage, including Front Desk duties, during employee call-outs, peak periods, or staffing shortages.

Preferred Qualifications:

Education:

Bachelor's degree. Hotel Management, Business Administration, or a related field preferred.

Technical Skills:

Proficiency with Property Management Systems (PMS), revenue management software, and financial reporting tools.

Core Competencies:

Strong leadership, financial analysis, strategic planning, team building, and conflict resolution skills.

Benefits:

Wyndham Brand Employee Discount Pay:

From $75,000.00 per year

Benefits:

Employee discount

Education:

Bachelor's (Required)

Experience:

Hotel management: 3 years (Required)

Language:

English (Required) Spanish (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred)

Work Location:

In person