Front Desk Supervisor

• Full Time Staybridge Suites Irvine
• John Wayne Airport
• 3.4 Irvine, CA Job Details Full-time $22.50
• $25.

00 an hour 2 hours ago Benefits Free parking Health insurance Dental insurance Paid time off Leadership training provided Vision insurance Employee discount Life insurance Qualifications Proactive hotel and accommodations guest assistance Active listening Customer support experience within hospitality industry Receptionist experience within hospitality industry Venue guest services Full Job Description Job description: Front Desk Supervisor (FOM Track)

Pay:

$22.50

• $25.

00 per hour

Location:

Irvine, CA Schedule:

Full-Time | Flexible Availability Required Leadership Starts at the Front Desk We are hiring a Front Desk Supervisor on an Front Office Manager career track . This role is designed for a hospitality professional who understands that leadership is built through daily behavior, service standards, and accountability—not just authority. The right candidate leads by example, coaches confidently, and treats the front desk as the foundation of the hotel's culture, guest satisfaction, and brand performance. This position also plays an active role in Food & Beverage operations , particularly during breakfast service. If you aspire to become an FOM or AGM , this role is designed for you. Hotel supervisory experience is strongly preferred. Food & Beverage experience is a plus. What This Role Really Is This is not a task-only supervisory role.

You will be expected to:

Set the tone and standard for professionalism and hospitality Coach front desk associates on: Eye contact, posture, and presence Active listening and guest engagement Confident, calm, and clear communication Lead by example during peak hours, not from the back office Reinforce brand standards, loyalty recognition, and service recovery behaviors Conduct daily front desk huddles focused on: Arrivals and VIPs Loyalty member recognition Anticipated service challenges Oversee daily front desk operations: Room assignments and arrivals Departures and guest follow-up Accuracy, pace, and professionalism Partner closely with the AGM and GM on: Operational priorities Guest experience performance Coaching opportunities and follow-ups Food & Beverage Support Responsibilities Monitor and assist with kitchen and breakfast inventory control Act as host during weekend breakfast hours , engaging guests and supporting flow Support the F&B team during service hours as needed, including light server support Ensure breakfast service meets brand standards for presentation, cleanliness, and guest experience Communicate daily with the kitchen and housekeeping teams to support service readiness Who We're Looking For You may be a strong fit if: You want to grow into

FOM / AGM

leadership You naturally lead through example and presence You are comfortable giving real-time feedback and coaching adults You understand how guest perception impacts Medallia, loyalty, brand QA, and F&B scores You are organized, disciplined, and follow through consistently You take ownership of outcomes—not just tasks You are calm, polished, and professional under pressure You are willing to be hands-on across both Front Desk and F&B operations Required Experience Hotel front desk experience required Supervisory or lead experience strongly preferred Branded hotel supervisory experience preferred Food & Beverage or breakfast service experience is a plus Flexible availability, including weekends and holidays What We Offer Health, dental, and vision insurance Paid time off Life insurance Employee hotel discounts Free on-site parking Leadership training and coaching

Pay:

$22.50

• $25.00 per hour Expected hours: 32.0
• 40.

0 per week

Benefits:

Dental insurance Employee discount Free parking Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person