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TI
TCSE Inc
Supervisor, Guest Services at Fountains at Roseville Mall
Career Insights for Hotel Manager
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Scorecard
Based on California data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$75,758 / year median in California
+7% projected growth
Job Description
TCSE Inc. has an immediate opening for an Experienced Supervisor ! TCSE Inc., The Customer Service Experts have been in the customer service field for over 30 years. We operate all aspects of the guest service program in local shopping centers. We are known throughout the industry to our clients, employees and customers as an honest, integrity driven company that values the science of creating loyal customers and employees. We offer a wide range of employee benefits, growth within the company for all employees through training and coaching, and best of all a fun environment to work in. This is an opportunity for someone who loves dealing with the public, has high energy, finds it easy to build relationships and would love to work where you shop. Please take this opportunity to join a company that takes care of their employees and offers continued support for your development. This Supervisor position is responsible for :
- Effective management of Site Operations
- Build and maintain relationships with employees as well as with Mall Management.
Specific Duties:
- Hire, train, and supervise employees on site.
- Oversees weekly schedules for site, ensuring that the schedule meets the needs of the shopping center.
- Maintain company standards
- Maintain Daily Reconciliation Reports and Theft prevention
- Maintain a positive relationship with management at the shopping center as well as with Area or Regional Manager TCSE corporate office through emails, phone calls, and personal visits.
Qualifications:
MUST HAVE
Minimum 2 yrs Management Experience- Must be a team player
- Strong leadership skills
- Excellent verbal and written communication skills
- Possess the ability to effectively manage a team of players
- Detail-oriented with excellent time-management skills
- Computer knowledge required
- Enjoy working with people and interact effectively with employees, corporate office, and mall management and mall merchants
- Able to solve problems with emphasis on positive outcome
- Forward thinker, creative and able to make sound decisions using previous experience.
- After hired, Drug Screening is required
Requirements:
Drive our Kiddie Train A passion for SERVICE & creating memorableEXPERIENCES.
Open availability High energy- excited & enthusiastic Must ENJOY working with children Professional in image & demeanor ENJOY being providing exceptional service Valid Driver License with a clean driving record
Job Type:
Full-time Pay:
$20.00 per hourBenefits:
Dental insurance Health insurance Vision insuranceEducation:
High school or equivalent (Preferred)Experience:
Supervisor:
2 years (Preferred)License/Certification:
DL and Record, 2 years of driving required (Preferred)Work Location:
In personBenefits
- Health Insurance
- Dental Insurance
- Vision Insurance