We are seeking a dedicated and enthusiastic shift supervisor to lead and inspire our team in the hospitality service industry. With excellent communication skills, a passion for customer service and an eye for detail, you will thrive in this role where you will be responsible for ensuring the smooth running of daily operations. This is an exciting opportunity for someone who is looking for a challenging and rewarding career path.

Compensation:

$24.00-$25.00 per hour +

Overtime Potential Annual Earnings:

Up to $55,000 annually

•Potential annual earnings are based on regular hours, available overtime opportunities, and eligible paid time off. Actual earnings may vary based on hours worked, overtime availability, and business needs.

Expected Hours:

40 hours per week, with approximately 5-10 hours of overtime per pay period

•Overtime is not guaranteed and may vary based on business needs. Is This You? You've successfully led a team in a hotel, restaurant, retail, guest services, or valet environment and you're ready for your next leadership opportunity. If you're passionate about hospitality, enjoy developing people, and want to build a long-term career in hotel operations, we'd love to meet you. Lead the Team That Creates Every Hotel Guest's First and Last Impression Do you believe exceptional hospitality starts the moment a guest arrives? We're looking for an energetic, service-driven leader to join our hotel valet operations team. If you have at least one year of supervisory experience and enjoy leading people while delivering outstanding guest service, this is an opportunity to grow your career in hospitality management. As a Hotel Valet Operations Supervisor , you'll lead a team responsible for creating seamless arrival and departure experiences at premier hotels. You'll coach employees, solve guest challenges, partner with hotel staff, and ensure every guest receives the warm, professional service expected in a luxury hospitality environment. If you're someone who leads with positivity, thrives in a fast-paced setting, and believes every interaction matters, we'd love to meet you. Who We Are This isn't just another supervisor position. It's an opportunity to develop your leadership skills with a company that has been delivering exceptional hospitality services for more than 75 years. Every shift gives you the chance to lead a team, create memorable guest experiences, and build the operational experience that can open doors to future management opportunities. Whether your background is in hotels, restaurants, resorts, guest services, retail, or customer service, we'll provide the support and resources to help you continue growing as a leader. What You'll Do As a Hotel Valet Operations Supervisor, you'll: Lead, motivate, and coach a team of valet professionals to deliver exceptional guest service Create a welcoming arrival and departure experience for every hotel guest Ensure daily valet operations run safely, efficiently, and professionally Handle guest concerns with confidence, empathy, and a hospitality-first mindset Train and mentor new team members while reinforcing service standards Maintain accountability for vehicle security, operational procedures, and team performance Partner with hotel leadership to provide a seamless guest experience Monitor staffing levels and support your team during busy arrival and departure periods Foster a positive, respectful, and collaborative work environment Who You Are You enjoy working with people and naturally take pride in creating exceptional guest experiences. You're the type of leader who: Leads by example Stays calm under pressure Coaches rather than simply supervises Communicates clearly and professionally Brings energy and enthusiasm to every shift Takes ownership and solves problems quickly Understands that luxury hospitality is built on attention to detail and genuine service Most importantly, you recognize that your team represents the hotel's first and last impression—and you take that responsibility seriously. Qualifications We're looking for candidates with: At least one year of supervisory or team leadership experience Experience in hospitality, hotels, valet, restaurants, guest services, customer service, or another fast-paced service environment Strong communication and leadership skills A genuine passion for hospitality and guest service The ability to make sound decisions in a fast-paced environment Excellent organizational and problem-solving skills A valid driver's license with the ability to safely operate manual and automatic transmission vehicles (if required) Ability to work outdoors and perform the physical requirements of the role, including standing for extended periods and lifting up to 50 pounds Luxury hotel or valet experience is a plus, but we're equally interested in candidates with the right attitude, leadership potential, and commitment to exceptional service. What We Offer Competitive hourly pay + opportunities for overtime Medical, Dental, Vision, and Life Insurance 401(k) Flexible Spending Accounts Paid Vacation, Sick Time, and Holidays Employee Discount Programs Leadership development opportunities A culture built on teamwork, integrity, and respect Opportunities for career advancement within a growing company Build Your Career With Us At Ace Parking, we believe our people are the reason for our success. Every day, our teams create memorable experiences for millions of hotel guests across the country. As a Hotel Valet Operations Supervisor, you'll play a key role in leading those experiences while building a rewarding career with a company committed to developing future leaders. If you're ready to combine your leadership skills with a passion for hospitality, we'd love to hear from you. Apply today and help us create exceptional guest experiences—one arrival, one departure, and one memorable interaction at a time. ACE Parking is an Affirmative Action Federal Contractor and Equal Opportunity Employer that encourages applicants who are Protected Veterans of the U.S. Armed Forces, Individuals with Disabilities, Women, and Minorities to apply (EEO/M/F/V/D) Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Type:

Full-time Pay:

$24.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Vision insurance Application Question(s): Have you previously worked for ACE Parking? Are you at least 18 years old?

Experience:

supervisory or team leadership: 1 year (Required)

License/Certification:

CA Drivers License (Required) Ability to

Commute:

San Diego, CA (Required)

Work Location:

In person