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Country Inn and Suites By Radisson

Front Desk Lead/Supervisor

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Job Description

6:30 am-3:00 pm 4-5 days Work with management to supervise the morning shift Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients' complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Perform other duties as assigned by management, such as managing cashiering or checking in/out customers, responsible for front desk phone calls or guest services staff. Provide shuttle service to/from the airport
Job Types:
Full-time, Part-time Pay:
$20.00 - $24.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Paid time off Retirement plan
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Other Retirement and Savings
  • Health Insurance
  • Dental Insurance