Hotel Front Desk Manager Fairfield Inn & Suites

• 3.3 Manchester, CT Job Details Full-time $18.74
• $21.

00 an hour 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Customer support experience within hospitality industry Hotel and accommodations guest check-out Team management Venue guest services Client interaction via phone calls Full Job Description Overview We are seeking a skilled Hotel Front Desk Manager to join our team. The ideal candidate will be passionate about providing exceptional guest experiences and ensuring smooth operations at the front desk. Duties

• Oversee daily operations at the hotel front desk
• Manage guest check-ins and check-outs efficiently
• Handle guest inquiries, requests, and complaints promptly and professionally
• Coordinate with housekeeping and maintenance staff to ensure rooms are ready for guests
• Train and supervise front desk staff to deliver outstanding customer service
• Maintain accurate records of room inventory and guest information
• Ensure compliance with hotel policies and procedures Experience
• Previous experience in hotel management or hospitality industry preferred
• Strong customer service skills with a focus on guest relations
• Excellent communication skills and phone etiquette
• Ability to multitask in a fast-paced environment
• Knowledge of hotel reservation systems is a plus If you are a dedicated professional with a passion for hospitality and guest services, we invite you to apply for the Hotel Front Desk Manager position.

Job Type:

Full-time Pay:

$18.74

• $21.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person