Hotel General Manager

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business. It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors. The hotel manager must be able to guide the employees to work as a well-functioning team. The ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation. The goal is to enhance customer dedication and expand our clientele by strengthening our hotel's reputation. Responsibilities Supervise work at all levels (front desk, housekeeping, breakfast, janitorial, laundry, maintenance, etc.) and set clear objectives Plan activities and allocate responsibilities to achieve the most efficient operating model Manage expenses, analyze and interpret financial information and monitor sales Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.) Deal with maintenance issues, shortages in staff or equipment, renovations etc. Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc. Inspect facilities regularly and enforce strict compliance with health and safety standards Act as fiduciary of the company to ensure financial success of the hotel Skills Proven experience as Hotel Manager or relevant role Fluency in English; knowledge of other languages is a plus Understanding of all hotel management best practices and relevant laws and guidelines Working knowledge of MS Office; knowledge of hotel management software (Synxis or similar) is an advantage Excellent customer service skills as well as a business mindset Demonstrable aptitude in decision-making and problem-solving Reliable with an ability to multi-task and work well under pressure Outstanding leadership skills and a great attention to detail Degree in Business Administration, Hotel/Hospitality Management or relevant field Compensation Competitive base salary, along with flexible PTO, paid holidays, Medical/Dental/Optical Insurance! 100% reimbursement of eligible education expenses! Incentive Bonus Eligibility - Position eligible for sizeable performance based monthly bonuses! Retention Bonus Eligibility - Position eligible for substantial retention bonuses , payable at 12 months after hire date and again at 24months after hire date!

Job Type:

Full-time Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Application Question(s): Ability to interview over Google Meet?

Experience:

Hospitality Management:

3 years (Preferred)

License/Certification:

Previous GM Certification (Preferred) Drivers License (Preferred)

Work Location:

In person