Overview Join our dynamic team as a Pool & Location Supervisor, where you'll lead the management and operation of our vibrant pool facilities and surrounding recreational areas. This energetic role is perfect for a motivated leader passionate about delivering exceptional guest experiences in a lively hospitality environment. You will oversee daily operations, supervise staff, ensure safety protocols, and elevate the overall guest experience to create memorable moments for all visitors. Your leadership will be instrumental in maintaining a fun, safe, and welcoming atmosphere that aligns with our high standards of service excellence. Responsibilities Supervise daily pool operations, ensuring safety standards and cleanliness are maintained at all times Lead and motivate a team of lifeguards, attendants, and support staff to deliver outstanding guest service Manage shift schedules, delegate tasks efficiently, and oversee staff performance to ensure smooth operations Enforce safety policies, conduct safety drills, and respond promptly to emergencies or incidents Oversee guest services, addressing guest inquiries, resolving issues swiftly, and ensuring a positive experience Handle cash transactions, register operations, and report writing related to daily activities and incidents Coordinate with event management teams for special functions or private bookings at the pool or resort facilities Qualifications Proven supervisory experience in hospitality, resort management, or recreational settings with a focus on customer service Strong leadership skills with the ability to manage teams effectively and foster a collaborative environment Experience in managing events or nightclub environments is highly desirable Excellent communication skills for report writing, guest interactions, and team coordination Knowledge of safety protocols related to pool operations and emergency response procedures Background in restaurant or hospitality management with experience supervising shifts and handling cash transactions Prior assistant manager or supervisory roles within resort or leisure facilities are preferred Join us to lead an energetic team dedicated to creating fun-filled experiences while maintaining the highest standards of safety and service. Your leadership will help shape memorable moments for our guests in a lively and welcoming environment!
Pay:
$20.00 per hour
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance