About us A GM certificate is required. We prefer Hilton, Marriott or IHG certification. We are professional and agile.
Our work environment includes:
Modern office setting
Responsibilities:
- Oversee the daily operations of the hotel, including front desk, guest relations, and night audit
- Ensure excellent customer service and guest satisfaction
- Manage and train hotel staff to provide exceptional service
- Handle guest complaints and resolve any issues that may arise
- Monitor and maintain hotel cleanliness and appearance
- Implement and enforce hotel policies and procedures
- Coordinate with other departments to ensure smooth operations
Skills:
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone etiquette and phone systems
- Proficient in computer systems and hotel management software This is a challenging yet rewarding position that requires strong leadership, excellent communication skills, and the ability to provide exceptional customer service.
If you are a motivated individual with a passion for hospitality, we would love to hear from you. Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.
Job Type:
Full-time Benefits:
Employee discount Health insurance Paid time off
Work Location:
In person