A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
Night Audit Supervisor White Lodging Services Corporation - 3.6 Indianapolis, IN Job Details $17 - $22 an hour 3 hours ago Benefits Paid parental leave Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Customer inquiry handling
Full Job Description Description Summary:
Who We Are White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country's best cities to live. We know that the hospitality business, like life, is about how you make people feel. As a Public Area Attendant, you'll play a vital role in creating a spotless, inviting environment that makes every guest feel welcome and valued.
Responsibilities:
What You'll Do Lead and oversee the Night Audit team, ensuring accurate revenue reconciliation and smooth overnight operations. Monitor and adjust staffing levels to meet guest service needs while maintaining labor model compliance. Act as Manager on Duty for the overnight shift, ensuring calm and order in the hotel by collaborating with Security and other associates. Prepare and distribute critical financial reports, including gross revenue and over/short reports, and ensure all revenue figures balance. Train, mentor, and cross-train associates to maintain a high-performing and knowledgeable team. Handle guest inquiries and complaints effectively, ensuring a positive experience for all. What You'll Bring Strong organizational and problem-solving skills to manage financial and operational responsibilities. A focus on leadership and teamwork, with the ability to motivate and mentor associates. Flexibility to work nights, weekends, and holidays as needed. Basic mathematical skills and familiarity with accounting procedures. A valid driver's license and clean driving record (if applicable).
Other information:
What You Can Look Forward To Medical, Dental, and Vision Insurance starting on Day 1 Paid Parental Leave Life Insurance and Employee Assistance Program (EAP) 401(k) with company match Vacation and Paid Time Off (PTO) Tuition Reimbursement Complimentary and Discounted Rooms White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates. Compensation range between $17.00 - $22.00 an hour! At the Indianapolis Marriott Downtown , we pride ourselves on delivering exceptional service in the heart of the city. With over 600 guest rooms, dynamic meeting spaces, and multiple dining experiences, we are one of the premier hotels in Indianapolis and a leader in hospitality. Our dedication to excellence was recognized when we were awarded Hotel of the Year in 2024 , a testament to our outstanding team, commitment to guest satisfaction, and culture of continuous growth.
