Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
PA
Phoenix American Hospitality
Dual Hotel General Manager - Baton Rouge, LA
Career Insights for Hotel Manager
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Louisiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$60,179 / year median in Louisiana
+7% projected growth
Job Description
Position Summary The Dual Hotel General Manager serves as the senior on-site leader responsible for the overall success of two assigned hotel properties in Baton Rouge, Louisiana. This position provides strategic leadership across all hotel operations while driving financial performance, guest satisfaction, associate engagement, and operational excellence in accordance with PAH Management and brand standards. The Dual Hotel General Manager partners closely with department leaders to develop high-performing teams, maximize revenue, control expenses, maintain exceptional service standards, and ensure each hotel delivers consistent, high-quality guest experience. This role serves as the primary liaison between hotel operations, ownership, and corporate leadership while fostering a culture built on accountability, collaboration, and continuous improvement. Essential Duties and Responsibilities The following is a representative list of duties and is not exhaustive. Other duties may be assigned. Operational Leadership Lead all day-to-day operations across both assigned hotel properties, ensuring exceptional guest experiences and operational consistency. Provide leadership, coaching, and support to department managers while promoting collaboration and accountability across all hotel departments. Conduct routine property inspections to ensure guest rooms, public areas, back-of-house operations, and hotel grounds consistently meet PAH Management and brand standards. Oversee preventive maintenance programs and capital improvement initiatives in partnership with Engineering and Housekeeping leadership. Maintain a visible leadership presence throughout both hotels by engaging with guests, associates, and department leaders. Financial Performance & Business Management Assume full responsibility for the financial performance of both hotels, including revenue growth, profitability, labor management, and expense control. Develop, monitor, and manage annual operating budgets, labor plans, and departmental productivity goals. Prepare monthly forecasts and financial reforecasts by analyzing occupancy, ADR, RevPAR, revenues, and operating expenses. Review financial statements and operational reports to identify trends, develop action plans, and improve hotel performance. Ensure invoices, accounts payable, payroll, and financial documentation are processed accurately and submitted according to company deadlines. Leadership & Associate Development Recruit, interview, hire, coach, mentor, and develop department managers and hotel associates. Motivate, coach, counsel, and hold managers accountable in accordance with PAH s SOPs. Develop managers for future advancement through competency training and corporate-sponsored programs. Maintain direct oversight of management trainees and ensure training-in-service standards are met across departments. Ensure all associates receive fair and equitable treatment in compliance with PAH s standards. Sales & Revenue Play an active role in the property s sales efforts - calling on top accounts, hosting client receptions, and engaging on-site contacts regularly. Be visible in public spaces during peak times, greeting guests and supporting the sales effort in real time. Meet prospective clients on-site and assist in converting tours to bookings.