Description:

At Casey J's Tavern, great hospitality should feel genuine, comfortable, and effortless. We are looking for a hands-on Manager of Dining & Guest Experience who knows how to lead a busy dining room, support a strong team, and make every guest feel welcome. This is an active, floor-focused leadership role for someone who enjoys being in the middle of the action—not managing from the office. The MOD sets the tone for the shift, develops the front-of-house team, and ensures that our food, service, and atmosphere consistently reflect the Casey J's experience. If you are a hospitality-driven leader who loves building strong teams and creating exceptional guest experiences, we would love to meet you. What You'll Do Lead daily front-of-house operations and serve as the Manager on Duty Create a warm, welcoming, and memorable experience for every guest Maintain a visible presence in the dining room throughout each shift Coach servers, bartenders, hosts, and support staff in real time Lead pre-shift meetings and communicate service priorities Monitor the pace and flow of service, adjusting staffing and floor coverage as needed Build relationships with guests and respond promptly to questions or concerns Partner with the culinary team to ensure accurate, timely, and well-presented food Support employee training, development, recognition, and accountability Uphold standards for hospitality, cleanliness, safety, and professionalism Assist with scheduling, labor management, inventory, and other administrative responsibilities Support restaurant sales, guest satisfaction, and overall financial performance Help create a positive workplace where employees feel supported and take pride in their work We Offer Competitive starting rate of $23 - $27 an hour Medical and dental insurance with a generous employer contribution Paid vacation and sick time Discounts at Serenitee Restaurant Group locations Leadership development and opportunities for career growth A collaborative team that values honesty, accountability, continuous improvement, and celebrating success

Requirements:

Previous restaurant management or supervisory experience Strong front-of-house and guest-service experience A natural leader who is approachable, calm, and confident Excellent communication, organization, and problem-solving skills The ability to coach employees and address performance concerns professionally Comfort working in a fast-paced restaurant environment Availability to work a flexible schedule, including nights, weekends, and holidays as needed A genuine passion for hospitality, teamwork, and taking care of people