Front Desk Manager OEM

Front Desk Manager OEM Marquette Hotel - Curio Collection by Hilton Minneapolis, MN Job Details Full-time $55,000 - $60,000 a year 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Qualifications Word processing Greeting customers Managing hospitality teams Windows Team development Driver's License Supervising experience Driving Hotel customer satisfaction operations 1 year Senior level Associate's degree Team motivation (leadership skill) Full Job Description At Aimbridge Hospitality, we're all about creating standout guest experiences—and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You'll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments. This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

Guest Experience Extraordinaire:

Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.

Front Desk Leader:

Motivate, coach, and guide your team to shine. You'll keep standards high, procedures smooth, and morale even higher.

Smooth Operator:

Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.

Revenue & Communication Ace:

Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE 2

year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. 5+ years of progressive experience in a hotel or related field with supervisory experience Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high-pressure situations while maintaining composure and objectivity. Valid driver's license from the applicable state. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information Marquette Hotel, Curio Collection by Hilton, is an unassuming yet vibrant treasure in the heart of downtown Minneapolis. Brimming with cultured sophistication and a worldly spirit, Marquette is a showcase of style and innovation. Built on tradition, elegance, and warm service, we are where locals and business travelers create shared moments and lasting memories. With spacious, classically styled guest rooms and suites and an incredible downtown location, a stay at Marquette is all about understated elegance and quiet comfort. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions:

Join Our Team as a Front Desk Manager OEM! At Aimbridge Hospitality, we're all about creating standout guest experiences—and as our Front Desk Manager OEM, you'll be leading the charge. You'll keep the front office running like a well-oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You'll be the go-to for smooth check-ins, smart problem-solving, and keeping occupancy and revenue on point. If you're a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments. This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

KEY SKILLS/RESPONSIBILITIES

Guest Experience Extraordinaire:

Deliver standout service from check-in to check-out, making sure every guest feels welcomed, heard, and cared for throughout their stay.

Front Desk Leader:

Motivate, coach, and guide your team to shine. You'll keep standards high, procedures smooth, and morale even higher.

Smooth Operator:

Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.

Revenue & Communication Ace:

Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.

EDUCATION & EXPERIENCE 2

year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience. 5+ years of progressive experience in a hotel or related field with supervisory experience Proficient in Windows operating systems, spreadsheets, and word processing. Effective in handling stressful, high-pressure situations while maintaining composure and objectivity. Valid driver's license from the applicable state. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information Marquette Hotel, Curio Collection by Hilton, is an unassuming yet vibrant treasure in the heart of downtown Minneapolis. Brimming with cultured sophistication and a worldly spirit, Marquette is a showcase of style and innovation. Built on tradition, elegance, and warm service, we are where locals and business travelers create shared moments and lasting memories. With spacious, classically styled guest rooms and suites and an incredible downtown location, a stay at Marquette is all about understated elegance and quiet comfort. About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.

Application deadline for Colorado positions: