View More Jobs Assistant Hotel Operations Manager - (The Vanderpump Hotel LV) Las Vegas, NV, United States (On-site) Be the First to Apply

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary The Assistant Hotel Manager reports to and collaborates with the Hotel Operations Manager to set the tone for the front-of-house and back-of-house guest experience of The Cromwell. This integral role assists in leading the hotel departments (Front Office, Front Services, Housekeeping, Environmental Services and Wardrobe) by example, ensuring that no need goes unmet and no opportunity to make a guest visit special is missed. How You Will Create the Extraordinary Assist in leading hotel operations to deliver exceptional guest and team member experiences. Support the day-to-day management of hotel operations while helping achieve long-term operational and service goals. Maintain a strong understanding of all hotel division functions and provide hands-on operational support as needed. Partner with hotel leadership to ensure consistent delivery of outstanding guest service and a positive, high-performing team culture. Actively engage with guests and team members by maintaining a visible presence throughout the property, including the lobby, guest room floors, casino areas, front desk, and other operational areas. Monitor service standards, address operational challenges, and take proactive action to enhance the overall guest experience. Foster a collaborative work environment by working alongside team members and supporting operational success through coaching, guidance, and leadership. Demonstrate a strong sense of ownership, accountability, and urgency while managing multiple priorities in a fast-paced and evolving environment. Solicit, evaluate, and act on guest and team member feedback to continuously improve services, processes, and operational performance. Ensure compliance with all departmental, property, and corporate policies, procedures, and service standards. Perform other duties as assigned. What You Will Need Must be 21 years of age or older Strong knowledge of hotel operations and guest service standards. Ability to lead and support teams in delivering exceptional guest and team member experiences. Ability to balance daily operational demands with long-term business objectives. Proven ability to thrive in a fast-paced, dynamic, and multi-tasking environment. Strong leadership, communication, and interpersonal skills. Presence should be as regular in the lobby, guest room on floors, throughout the casino area and at the front desk as it is in the office. Hands-on leadership style with a willingness to work alongside team members. Demonstrated ownership, accountability, and problem-solving skills. Ability to maintain a visible presence throughout the property and engage with guests and team members. Ability to receive feedback, adapt, and drive continuous operational improvement. Must comply with all departmental, property, and company policies and procedures.

ADDITIONAL REQUIREMENTS

Previous experience working with property management systems such as Opera, Infor, REX, and/or LMS. Proven track record of effectively communicating and presenting information to corporate and property leadership. About Us The Vanderpump Hotel is the Strip's first and only, stand-alone boutique hotel and casino. The Vanderpump Hotel features the first-ever restaurant by celebrity chef and television personality Giada De Laurentiis and a rooftop pool, day club and nightlife venues by Drai's, The Vanderpump Hotel redefined the Las Vegas hotel experience. Join our team, where our mission is to "Inspire Grown Ups to Play!"

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 89234 Job Category Hotel Operations Job Schedule Full time Locations The Vanderpump Hotel (On-site)