Hotel Operations Manager Hilton Home2 Suites Las Vegas North - 3.5 Las Vegas, NV Job Details Full-time 19 hours ago Benefits Wellness program Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Professional development assistance Referral program Qualifications Hotel housekeeping management Managing hospitality teams Hiring Laundry Recruiting Front desk Team motivation (leadership skill) Marketing Hotel management Full Job Description We are an extended-stay Home2 Suites by Hilton hotel (91 rooms) located in North Las Vegas seeking an energetic and a motivated Hotel Operations Manager to help lead the property. Hilton-brand experienced candidates are strongly encouraged to apply! The property is conveniently located off of I-15 in North Las Vegas near Nellis Air Force Base and the Las Vegas Motor Speedway. The hotel offers free hot breakfast, Hilton's world class fitness studio, and a BBQ patio and grill area. Each of our 91 all-suite rooms are designed with a modern theme and attached kitchens with thoughtful features that make our Home2 the perfect home away from home during our guests' extended trips.

Work Experience Position Summary :

The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences while maintaining strong operational standards. As the Hotel Operations Manager, you will play a key role in overseeing the daily operations of the hotel and ensuring all departments operate efficiently and in alignment with brand standards. This position requires strong leadership skills, attention to detail, and the ability to support and motivate team members across multiple departments, including front desk, housekeeping, laundry, and breakfast operations. The Hotel Operations Manager will be responsible for ensuring guests receive outstanding service from check-in to check-out while maintaining high levels of cleanliness, safety, and operational efficiency throughout the property. This role works closely with the General Manager and reports directly to senior leadership.

Job Description :

Directly supervises the Front Desk and Housekeeping staff and department operations (e.g. hiring, terminating, disciplinary actions, and performance evaluations). Schedules front office team, maintaining adequate staffing levels while adhering to labor standard guidelines. Assigns duties to staff and observes performance to ensure adherence to hotel policies and established operating procedures. Assures maximum guest service through training, including but not limited to hotel amenities, the local area, shopping, dining, entertaining, and current groups. Reviews employee performance and conducts personnel actions such as disciplinary actions and terminations. Maintains accurate records including cash flow sheet, direct bill accounts, credit card receipts, registration cards, reservation cards, direct bills, credit cards. Conducts or assists in conducting staff meetings. Adheres to all franchise and company procedures and regulations as well as standard operating procedures. Receives and resolves or assists in resolving guest complaints and employee issues. Performs functions of the AGM or General Manager in their absence. Covers shifts in all departments as scheduled by the AGM or General Manager Corresponds with group and travel agents to answer special requests for rooms and rates Assists with sales and marketing efforts as directed Maintains and implements established Emergency Procedures, assuring the security of guests and monies. Participates in the preparation of the hotel's annual budget. Answers inquiries pertaining to hotel policies and services Other duties as assigned by AGM or General Manager Benefits Team Driven and Values Based Culture Medical/Dental/Vision Telemedicine Wellness Program Employee Assistance Program Employee Discounts at Choice Hotels International and Hilton Hotels Globally Join a growing hospitality company

Job Type:

Full-time Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Paid time off Professional development assistance Referral program Vision insurance

Experience:

Hilton Hotels:

1 year (Preferred) Housekeeping supervisory: 1 year (Required) Hotel management: 2 years (Required)

Work Location:

In person