Hotel General Manager IHG Hotels & Resorts Salem, OR Job Details Full-time $59,500 - $65,500 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Strategic management Operations management Interpersonal skills Property management systems (PMS) Adaptability Marketing Full Job Description Hotel General Manager Job Summary We are seeking a skilled Hotel General Manager that will be a major part of our current renovation into a IHG Garner Hotel. The General Manager is responsible for overseeing the overall operations of the hotel to ensure exceptional guest experiences, operational efficiency, and financial performance. This role involves managing teams, maintaining high standards of guest service, and ensuring compliance with hospitality industry best practices. The ideal candidate will have extensive experience in hotel management, including familiarity with property management systems (PMS), hospitality reservation systems, and hotel guest service standards. A strong focus on leadership, communication, and strategic planning is essential to drive the success of the property. Responsibilities Oversee daily hotel operations to ensure smooth and efficient functioning across all departments. Lead and manage hotel staff, fostering a positive work environment and ensuring team members are motivated and well-trained. Maintain high standards of guest relations by ensuring exceptional service quality and addressing guest concerns promptly. Manage financial aspects of the hotel, including budgeting, revenue management, and controlling operational costs. Utilize property management systems (PMS) and hospitality reservation systems to optimize booking processes and operational workflows. Implement and uphold hotel guest service standards to enhance guest satisfaction and loyalty. Develop strategic plans to improve hotel performance, including marketing initiatives and operational improvements. Ensure compliance with safety regulations, health standards, and company policies. Collaborate with ownership or corporate teams to align hotel goals with broader organizational objectives. Monitor industry trends and incorporate best practices from IHG experience to maintain competitive advantage. Qualifications Proven experience in hotel management or a similar leadership role within the hospitality industry. Strong knowledge of hotel management operations, including guest services, team management, and financial oversight. Familiarity with property management systems (PMS) and hospitality reservation platforms. Excellent managerial communication skills with the ability to motivate teams and communicate effectively across departments. Demonstrated ability to oversee budgets, manage resources efficiently, and drive profitability. Experience working within or understanding of IHG standards is preferred. Exceptional problem-solving skills with a focus on delivering outstanding guest experiences. Ability to adapt quickly to changing priorities in a dynamic hospitality environment. This position offers an exciting opportunity for experienced hospitality professionals eager to lead a successful hotel operation while delivering memorable experiences for guests.

Pay:

$59,500.00 - $65,500.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person