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H
HVMG
Guest Service Manager
Career Insights for Hotel Manager
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Scorecard
Based on South Carolina data
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What they do
A Hotel Manager manages a hotel, ensures the comfort of guests and manages business practices for the establishment. Handles guest services or supervises front office, cleaning and maintenance staff. May set room rates. Tracks expenses and inspects facilities for cleanliness and quality.
$61,797 / year median in South Carolina
+9% projected growth
Job Description
Front Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You'll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations. Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues. You will report to the Director of Rooms or General Manager. A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. Education & Experience Hotel experience is always a plus!