More Like This $0.00 Salary Not Available Position range in El Paso County $9.39

• $11.

87 Per hour Guest Services Manager

STAR HHM GP LLC ET AL

;

HERSHA HOSPITALITY MANAGEMENT LP

Occupation:

Hotel, Motel, and Resort Desk Clerks

Location:

El Paso, TX

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment

Posted:

08/19/2026 Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas Onsite /

Remote:

Work onsite all of the time

Updated:

08/22/2026

Expires:

09/18/2026 Job #: 17057502 Job Requirements and Properties Help for Job Requirements and Properties. Work Onsite Full Time Education High School Diploma or Equivalent Experience 1 Month(s) Language English, Well Schedule Full Time Job Type Regular Duration Permanent Employment Public Transit Available Benefits Help for .

Opportunity:

Guest Service Manager Manage front desk operations according to brand/hotel and sustainability standards, ensuring a guest friendly atmosphere and effective supervision of associates. Potential Career Path Director of Guest Services

• Assistant General Manager
• General Manager Essential Job Functions Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.

Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action. Review records or reports pertaining to activities such as occupancy, payroll, and guest service scores to verify details, monitor work activities, evaluate performance and make recommendations for improvements. Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. Interpret and communicate work procedures and company policies to staff. Prepare and issue work schedules, deadlines, and duty assignments for front office staff. Analyze financial activities of department and provide input into budget planning and preparation processes. Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work. Follow sustainability guidelines and practices related to HHMs EarthView program. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Ensure overall guest satisfaction. Perform other duties as requested by management. Position Requirements High School diploma or equivalent preferred. Previous front desk experience equivalent training required. Work Environment and Context Work schedule varies and may include working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability

• Hearts That Serve
• Only Excellence
• Stay Nimble
• Own It