Our award-winning Microtel Inn & Suites by Wyndham Wheeling at The Highlands hotel is the ideal fit for value-conscious travelers who do not want to sacrifice comfort. Our Wheeling hotel is located at The Highlands, just off I-70, only 20 minutes from Washington, PA. Our clean and accommodating guest rooms were designed with your comfort in mind, featuring thoughtful amenities to brighten your stay. Join our hotel as the Hotel Operations Manager. In this position you will support the Hotel General Manager with the day to day management of the hotel. This position is ideal for a candidate that has Front Desk and or Housekeeping Supervisory experience.

• Responsible for Front Desk shifts as needed: AM/PM and Overnight coverage
• Responds to guest service requests Responds to review platforms with resolution of any comments or concerns Enforces customer service standards and procedures. Training of staff members for all departments
• MOD Shifts

Front Desk Shifts:

All shifts; AM/PM and Night Audit Housekeeping Inspections Communication with the General Manager Requirements Prior hotel management or supervisory experience Strong understanding of front desk operations Time management skills Organized Guest service driven (

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