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Westgate Branson Woods Resort

Resort Housekeeping Supervisor

Career Insights for Housekeeping / Environmental Services Supervisor

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$56,862 / year median in Hawaii

+11% projected growth

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Job Description

Resort Housekeeping Supervisor Westgate Branson Woods Resort
  • 3.
4 Honolulu, HI Job Details Full-time From $30 an hour 2 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Flexible spending account Tuition reimbursement Military leave Paid time off Adoption assistance Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Gym membership Professional development assistance Opportunities for advancement Flexible schedule Life insurance Referral program Pet insurance Qualifications Computer operation Customer communication Staff supervision Team leadership Coaching High school diploma or GED Team development Driver's License Team training Housekeeping management Quality inspection Organizational skills Computer skills Safety standard operating procedures General management Time management Full Job Description Our VI Royal Kuhio Resort in Honolulu, HI is seeking a Housekeeping Supervisor to join our team on a full-time basis!
About us:
VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, operates its O'ahu vacation resorts from Royal Kuhio Resort in Waikiki, which anchors a multi property cluster including Aloha Towers, Fairway Villa, and Waikiki Sky Towers. Guest accommodations consist of condominium style units in Waikiki, providing convenient access to beach, shopping and urban Honolulu life. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you'll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.
About the position:
As a Housekeeping Supervisor, you will be responsible for supervising housekeeping staff, maintaining cleanliness and organization throughout properties, and consistently meeting established quality and timeliness standards.
Essential Duties and Responsibilities:
Lead and manage housekeeping staff , including hiring support, scheduling, training, coaching, discipline, and performance management. Assign, coordinate, and inspect daily work to ensure rooms and common areas meet cleanliness, quality, and company standards. Maintain operational records and schedules , including daily logs, weekly schedules, inventories, and project progress tracking. Provide clear communication and leadership to team members and guests through meetings, written communications, and daily direction. Support employee development by assisting with performance reviews, training initiatives, and maintaining high service standards. Oversee room readiness and quality control through regular inspections, touch-up cleaning, and monitoring of assigned units. Ensure compliance with safety, company policies, and operational procedures , while maintaining a professional work environment. Coordinate property upkeep and reporting , including reporting maintenance issues, handling lost and found items, protecting equipment, and completing other assigned duties. Other duties as assigned.
Qualifications:
Flexible schedule
  • must be available to work Friday, Saturday, Sunday and holidays as needed.
Two (2) to four (4) years related experience and/or training; or equivalent combination of education and experience, preferred. High school diploma or general education degree (GED), or equivalent. Valid driver's license.
Leadership and Team Development:
Ability to lead, train, coach, motivate, and manage housekeeping staff to achieve operational goals and service standards.
Operational and Quality Management:
Knowledge of housekeeping procedures, cleaning standards, safety protocols, and quality inspections to maintain clean, organized, and compliant facilities.
Communication and Administrative Skills:
Strong communication, organization, problem-solving, time management, and basic computer skills to effectively coordinate operations, address issues, and meet deadlines. Why join VI Resorts by Westgate? Comprehensive Health Benefits
  • Medical, Dental, and Vision Coverage Paid Time Off
  • Vacation, Sick, and Personal Time to Recharge Paid Holidays 401(k) with Generous Company Match to Support Your Future Daily Pay
  • Access Your Earnings When You Need Them Family-Focused Benefits
  • Pregnancy, Parental Leave, and Adoption Assistance Wellness Programs to Support Your Well-Being Flexible Spending Accounts (FSA) Tuition Assistance to Help You Grow Your Career Military Leave Employee Assistance Program (EAP)
  • Support When You Need It Most Life, Disability, Accident, Critical Illness, and Hospital Insurance Pet Insurance for Your Furry Family Members Loyalty Program
  • Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More Low-Cost Gym Membership NEW! David A. Siegel Legacy Scholarship
  • Up to $40,000 for Team Members' Dependents Career Growth and Advancement Opportunities Community Involvement
  • Give Back and Make an Impact Westgate Resorts is an Equal Employment Opportunity employer .
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.
Pay:
From $30.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Pet insurance Professional development assistance Referral program Vision insurance
Experience:
Housekeeping management: 2 years (Preferred)
License/Certification:
Driver's License (Required) Ability to
Commute:
Honolulu, HI 96815 (Required)
Work Location:
In person