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Hyatt House Boston/Waltham

HOUSEKEEPING SUPERVISOR

Career Insights for Housekeeping / Environmental Services Supervisor

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$49,233 / year median in Massachusetts

+11% projected growth

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Job Description

Housekeeping Supervisor varies Come Join the Waterford Hotel Group Team!! At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.
Housekeeping Supervisor:
Along with the Room Attendants, you have the unique opportunity to make a guest's stay memorable. The Housekeeping Supervisor will inspect the room before the guests arrive to ensure the room is the best it can be. This position will delegate any issues to the appropriate departments and act accordingly to remove the room from inventory. The housekeeping supervisor will also train room attendants to ensure the standards of cleanliness are met. Assign tasks, planning, providing all necessary training and handling customer requests.
Responsibilities include:
Meticulously inspect guest rooms to meet guest and brand standards. Train, Coach and Develop members of housekeeping team Ensure housekeeping tasks are assigned and completed in timely fashion. Assist in Laundry and Houseman duties, when necessary. Ability to Open and Close Housekeeping department. Communicate needs with MOD, when Housekeeping Manager is off property. Control and report lost and found items in a timely manner. Schedule appropriately with Housekeeping Manager Time management and Problem solving skills. Reporting any technical issues and maintenance needs. Updating status of guest rooms to appropriate departments.
Job Requirements:
If you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: Have a keen eye for detail, time management and great customer service skills. Pleasant and friendly demeanor. Able to work as a team and independently. Flexible working hours. Ability to work with little or no supervision while meeting high-performance standards. Physical mobility and stamina. Must be able to pass a background check. Ability to follow instructions.
WATERFORD HEALTH AND WELLNESS
Health Insurance is available on the first of the month after hire! We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone's needs are different and there is something for everyone with numerous supplemental insurances to choose from. We know that life gets in the way, and YOU deserve to recharge. Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more, enjoy paid days off for your Birthday and Employment Anniversary date!
EXCITING EXTRAS
On Demand Pay Why wait for pay day - get your pay when you need it 24/7. Pet Insurance We cover the whole family, and all associates are eligible for discounted pet insurance. 401k Plan Nobody wants to work forever, start planning for your future now. Hotel Discounts It's one of the biggest industry perks. Shoes for Crews All associates are eligible for a shoe subsidy through Shoes for Crews.