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Homewood Suites by Hilton

Assistant Head Housekeeper

Career Insights for Housekeeping / Environmental Services Supervisor

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$44,631 / year median in Montana

+11% projected growth

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Job Description

Assistant Head Housekeeper Homewood Suites by Hilton Billings, MT Job Details Full-time $17 an hour 3 days ago Qualifications Interpersonal skills Customer service Performance management Team development Hospitality industry experience Team motivation (leadership skill) Full Job Description Overview We are seeking a dynamic and dedicated Assistant Head Housekeeper to join our vibrant hospitality team. In this pivotal role, you will support the Head Housekeeper in overseeing all housekeeping operations, ensuring that cleanliness, sanitation, and guest satisfaction standards are consistently exceeded. This position offers an exciting opportunity to lead a team of cleaning professionals, implement high standards of hygiene, and contribute to creating a welcoming and pristine environment for our guests. Your energetic leadership will help maintain our reputation for excellence in hospitality and ensure smooth daily operations. Duties Assist the Head Housekeeper in managing daily housekeeping activities across all areas of the property, including guest rooms, public spaces, and back-of-house facilities. Supervise and motivate housekeeping staff to deliver exceptional cleaning and sanitation services aligned with safety regulations and industry best practices. Coordinate staff schedules, assign tasks efficiently, and monitor performance to maintain high standards of cleanliness and customer service. Oversee training programs for new hires and ongoing staff development in cleaning techniques, safety procedures, and sanitation protocols. Conduct regular inspections to ensure compliance with health and safety regulations, industrial cleaning standards, and hotel policies. Manage inventory levels of cleaning supplies, linens, laundry items, and custodial equipment; ensure proper storage and usage. Support the implementation of cleaning & sanitation management strategies that enhance efficiency while safeguarding staff well-being and guest satisfaction. Qualifications Proven experience in custodial work, commercial cleaning, or hotel housekeeping management with a strong background in industrial cleaning practices. Demonstrated supervisory experience with team management skills that inspire motivation and accountability among staff. Excellent managerial communication skills to effectively coordinate with team members and other departments. Strong knowledge of sanitation standards, safety regulations, and janitorial best practices within hospitality or healthcare settings. Hands-on experience with laundry operations and hotel housekeeping procedures is highly desirable. Ability to lead by example in maintaining cleanliness standards while fostering a positive work environment. Previous leadership roles involving team supervision, management responsibilities, or hospitality experience will be considered an asset. Join us as an Assistant Head Housekeeper to lead a passionate team dedicated to delivering outstanding cleanliness and guest experiences! Your energy, expertise in management, and commitment to excellence will make a lasting impact on our guests' stay while advancing your career in hospitality management.
Pay:
$17.00 per hour
Work Location:
In person