Assistant Head Housekeeper

DALY GC INC - 3.5

Archdale, NC Job Details 19 hours ago Qualifications Hotel housekeeping management Hotel experience Full Job Description Candidates must have Saturday and Sunday availability with some flexibility during the week. As an Assistant Head Housekeeper at Daly Seven , you serve as a vital support leader responsible for assisting management and the Head Housekeeper in maintaining exceptional cleanliness standards throughout the hotel. You act as a hands-on role model, helping train staff, inspect guest rooms, support daily laundry operations, and maintain overall property quality. Given the fast-paced nature of hospitality, you demonstrate strong personal ownership, leadership abilities, and efficiency to ensure guest satisfaction and team success. What You'll Do Supervisory Support & Quality Control Support the Head Housekeeper in inspecting vacant and occupied guest rooms daily, ensuring all brand and company cleanliness standards are met. Carry an approved supply caddy during room inspections to address small cleaning details and immediately replace missing guest room items. Serve as a professional role model for housekeeping staff by maintaining proper dress code, wearing a name tag, and arriving on time. Assist in monitoring daily housekeeping and laundry workflows, reviewing staff performance, and providing constructive feedback or coaching. Follow up on late check-outs and "Do Not Disturb" signs to ensure all assigned rooms are serviced efficiently. Daily Operations & Housekeeping Support Clean guest rooms, handle laundry duties, and maintain public spaces as needed to support property needs during peak periods. Assist with stripping rooms, stocking supply closets, and assisting in the laundry department as time permits. Help execute deep cleaning schedules, carpet shampooing, and mattress-turning initiatives. Assist with tracking linen inventories, reporting shortages, and securing all supply areas at the end of each shift. Identify property repair needs and submit timely maintenance work orders to management. Safety, Compliance & Confidentiality Actively promote workplace safety by identifying hazards, modeling proper lifting techniques, and reporting injuries or concerns promptly. Adhere strictly to company timekeeping policies, ensuring accurate clock-ins/outs and mandatory 30-minute meal breaks. Maintain strict confidentiality regarding company business, personnel matters, and employee personal information. Qualifications Prior hotel housekeeping experience required; previous experience in a supervisory or lead housekeeper role is a plus. Strong cleaning skills paired with emerging leadership and communication abilities. Keen eye for detail and high personal quality standards. Ability to lift up to 25 pounds, bend, stoop, stand for extended periods, and navigate stairs regularly throughout the shift. Schedule Ability to work a flexible schedule that includes mornings, weekends, and holidays based on hotel occupancy and operational needs.