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Hilton Grand Vacations

Housekeeping Supervisor

Career Insights for Housekeeping / Environmental Services Supervisor

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What they do

A Housekeeping or Environmental Services Supervisor supervises the staff that provide cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in office buildings, colleges, other institutions or private residences with a large housekeeping staff.

$39,381 / year median in South Carolina

+7% projected growth

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Job Description

We are seeking a Housekeeping Supervisor to join our team at Liberty Place Charleston. In this role, you will oversee housekeeping operations, including guest rooms, public areas, and back-of-house spaces, ensuring resort cleanliness standards are consistently met while delivering an exceptional guest experience
Why Do Team Members Like Working For Us:
Competitive base pay Benefits on day one - Health, Vision and Dental Daily Pay• - get your earned pay any time before payday Recognition Programs and Rewards Discounted Hilton hotel rates worldwide 401(k) program with company match Employee stock purchase program Paid Holidays, Sick days, and Generous Paid Time Off Program Tuition reimbursement Numerous learning and career advancement opportunities
Schedule Details:
Our housekeeping team members must adapt to various shifts, including weekends and holidays. What will I be doing? Supervises housekeeping operations, including rooms, common area, and heart of the house areas, to achieve and maintain the resort's high standards of cleanliness. Assists in training housekeeping staff, including safety, security, department procedures, and service guidelines. Inspects guestrooms and public areas throughout the resort. Maintains inventory at appropriate par levels and ensures employees have the necessary tools and supplies to perform their duties. Perform shift-associated work such as room assignment, vacant room discrepancy reports, and departure reports. Assist in all department meetings. Documents and communicates maintenance requests to the engineering department to ensure resort service quality standards are met. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Assists in the performance review process. Performs other duties as assigned.