Janitorial & Maintenance Attendant Job Description
POSITION SUMMARY
Responsible for ensuring that areas are clean and well maintained in accordance to established standards during assigned shifts. Completes basic preventative maintenance, cleaning and general replacement of parts not requiring certification or advanced training. Must have a sharp eye for detail, the ability to prioritize the needs of the department and be able to multitask effectively.
POSITION RESPONSIBILITIES
Provide outstanding customer service to guests and all other employees by exceeding our mission statement. Clean rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker areas, employee break room (floors, walls, dust), and other assigned work areas. Sweep, scrub, and vacuum floors. Clean rugs, carpets, upholstered furniture, and draperies. Dust and polish metalwork, fixtures, furniture, and equipment on all surface areas and slot machines. Empty wastebaskets and empty and clean ashtrays. Transport trash and waste to designated disposal area. Replenish restroom supplies according to anticipated need and/or schedules. Provide soap and paper towels to patrons during peak or busy times when necessary. Clean contaminated spills with appropriate cleaning materials and protective equipment. Disinfect lavatory, floors, and fixtures after each use. Transport small equipment or tools between departments as assigned by supervisor. Caution management regarding complaints about misuse of property. Communicate job issues appropriately. Clean windows and doors. Works cooperatively with all departments and reports any concerns to management. Assisting in hauling, transporting, and storing deliveries, furniture, equipment, etc. Perform any other duties that may be assigned from time to time.
ESSENTIAL FUNCTIONS
- Provides the highest level of personalized attention and guest service.
- Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
- Diligently monitors the casino floor and requests valid identification to ensure that all customers are at least 21 years of age.
- Strictly adheres to company policies and gaming regulations in accordance with the South Dakota Commission on Gaming.
- Keeps the property clean, attractive, and safe.
- Safeguards assets of the company.
- Performs all other duties as assigned.
QUALIFICATIONS
- Must be at least 21 years of age.
- Commitment to exemplify The Landmark Casino Core Values.
- Facility maintenance and janitorial experience preferred.
- Excellent customer service and communication skills.
- Professional appearance and demeanor.
- Experience in casino gaming operations, customer service, or hospitality a plus.
- Ability to work flexible schedule including nights, weekends, and holidays.
- Ability to perform assigned duties under frequent time pressures and multi-tasking.
ABILITIES & PHYSICAL DEMANDS
- Ability to stand for long periods of time on a daily basis, walk to various areas of the casino, and be able to push, pull or move heavy objects with assistance.
- Work environment may include variable temperature, lighting, and noise levels.
- Ability to work a flexible schedule that includes weekends, nights, and holidays based on business needs.
The Landmark Casino Core Values - Make Your Mark M ake friends and exceed their expectations. We are customer-focused, and nothing matters more than our customers. We work relentlessly to achieve the satisfaction of our customers. A ct with integrity and honesty. We do what is right. We use common sense to make wise decisions and consider the financial and non-financial implications. R espect one another. We recognize and honor every individual and listen and learn from what those individuals have to offer. We respect the diversity and desires of our employees as well as the physical needs of our historic building. K eep everything clean and safe. We provide an inviting and comfortable environment for visitors and staff. We recognize that safety is everyone's responsibility, and we work together to keep each other safe.
Job Types:
Full-time, Part-time Pay:
From $17.00 per hour
Benefits:
401(k) matching Paid time off Paid training Retirement plan
Work Location:
In person