Oversees the shift-to-shift operations in a food preparation department. Develops, directs, and supervises hourly Team Members to prepare and process foods for kitchen, while maintaining the highest standards of food quality, cost control, cleanliness, organization, and sanitation. Supervises/Oversees All Hourly positions Reports To Chef, Sous Chef and General Manager The Black Whale Culture Promotes The Black Whale guiding values, and people principles; sets the standard for the restaurant through leadership by example. Ensures a harassment-free environment for all Team Members and Managers. Understands, complies with, and enforces: All Company policies, procedures, and operating standards. All federal/state/local laws and ordinances. Financial Results Manages and makes adjustments to labor on a shift-to-shift basis while ensuring we don't harm the Guest experience. Team Members and Managers Trains, coaches, and counsels Team Members and facilitates their development. Clearly communicates to all Team Members and Managers. Operations/Standards Maintains professional restaurant and Team Member image, including restaurant cleanliness, proper uniforms, and appearance standards. Upholds restaurant safety, sanitation, and security standards at all times, including handling chemicals safely. Ensures building, equipment, furniture and fixtures are in good repair, clean and maintained on a regular basis. Key Competencies/Characteristics Is genuinely hospitable, warm, sensitive, and polite to our Guests. Exhibits a neat, clean and professional image at all times. Lives our mission, guiding values, and people principles.

Exhibits:

Excellent leadership and motivational skills. Excellent interpersonal/listening/communication skills Excellent problem resolution/Guest recovery skills. Attention to detail and analytical skills. Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm. Is self-disciplined. Remains positive and calm under stressful conditions. Possesses basic knowledge in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.). Strong commitment to serving others. Dependable, trustworthy. Commits to professional and personal self-development.

REQUIREMENTS

Must have sufficient mobility including, but not limited to bending, turning, twisting upper body, reaching. Be able to transport and carry objects (such as cases of product and food plates) up to 50 pounds. Be able to wipe down prep tables, maintain a clean station area and/or dining room, and pick up any debris off the floor in all areas of the restaurant. Must be able to work while standing and moving at a rapid pace as the job requires. Must be able to complete the job functions in a variety of temperature ranges, including cold temperatures in the cooler/freezer and warm temperatures in the kitchen area. Must meet any federal, state, county, or municipal regulations pertaining to the service of food and beverages. Successful, motivated current The Black Whale and Cisco NB Team Member with good understanding of restaurant operations. Exciting New Bedford Waterfront Restaurant!