Team Member
We're looking for a motivated Team Member to join our team and get outstanding guest experience!
Key Responsibilities:
- Ensures 100% satisfaction for all LJS (Long John Silver) guests
- Greet and positively engage guests
- Accurately accept the guests' orders and process payment
- Prepare every order exactly as guest requested, with the highest quality product, as quickly as possible
- Solves customer concerns immediately utilizing BAM! and ensures they leave happy and satisfied
- Keeps service area stocked, dining room tables and floor clean, and cleans and restocks restrooms
- Arrives on shift with a positive attitude and contributes to the success of the restaurant
- Treats all guests and team members with respect
- Accountable for positive engagement at every guest encounter
- Ensures all ingredients and food products are stored, handled, prepared, and presented with the greatest care and concern for guest satisfaction and food safety
- Consistently follows preparation procedures and cooking methods to produce high quality products to include the shortening management
- Provides, to every guest, bell-ringing quality service and taste experience
- Maintains clean, safe, and comfortable work are for guests and team members
- Clean as you go mentality - Ensure the restaurant's interior and exterior, including furnishings and equipment, are always clean and in excellent working condition
- Provides an environment that encourages guests to return
- Perform other duties as assigned by restaurant management
Role Requirements:
- Must be 16 years of age or older
- Must have reliable transportation and the ability to work rotating shifts
- Take absolute pride in everything you do
- Value customer service and hold the ability to positively impacts our guests' experience
- Work well in a fast-paced environment
- Practice high quality food and cleanliness standards
- Bring an upbeat energy and positive attitude to the team
- Has a commitment to timeliness and a sense of urgency
- Ability to interpret and follow instructions
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials
Physical Demands:
While performing the duties of this role, the employee is regularly required to:
- Regularly required to stand and walk; talk and hear to communicate with employees; and taste/smell.
- Frequently required to handle, feel and reach with hands and arms.
- Occasionally required to sit, climb, or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.
- Specific vision abilities required for this role include peripheral vision and the ability to adjust focus.
- Occasionally exposed to cooking fumes. The noise level in the work environment is usually moderate.
- Ability to meet deadlines and adapt to changing priorities.
- Intermittent travel may be required for training, regional support, etc.
Join us and be part of a team that creates a welcoming atmosp and a "bell-ringing" experience!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.
Benefits
- Paid time off
- Flexible schedule
- Referral program
- Paid training
- Employee discount
Long John Silver's - 70025 - La Vale, MD
1295 National Hwy, Cumberland, MD 21502, USA.
..Visit the Employer site for more details