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BM
Bagel Master
Counter Help
Career Insights for Kitchen Staff
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Scorecard
Based on New York data
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What they do
A Kitchen Staff assists with food preparation as directed by cooks, food supervisors or chefs. Cleans kitchen work areas and dishes. Prepares ingredients for dishes to be cooked, prepares beverages, and stocks salad bars or buffet tables.
$34,878 / year median in New York
+7% projected growth
Job Description
Overview Join our dynamic team as a Counter Help associate, where you will be the friendly face and efficient operator at our food service counter. This role is perfect for energetic individuals who thrive in fast-paced environments and enjoy delivering exceptional customer experiences. You will be responsible for managing customer orders, assisting with food preparation, operating POS systems, and maintaining a clean and organized workspace. Your enthusiasm and attention to detail will help create a welcoming atmosphere for all guests while ensuring smooth daily operations. Responsibilities Greet customers warmly and take their food orders accurately using POS systems such as Aloha POS or Micros POS. Prepare food items according to established recipes and safety standards, including handling kitchen equipment safely. Process cash, credit card, and other retail sales transactions efficiently while maintaining accuracy in cash register operations. Upsell menu items to enhance customer satisfaction and increase sales opportunities. Maintain a clean, sanitized workspace by following proper sanitation procedures and food safety guidelines throughout your shift. Assist with food handling, serving, and ensuring timely order fulfillment to meet customer expectations. Operate kitchen equipment safely and efficiently to support food preparation activities. Manage customer inquiries, resolve issues promptly, and provide excellent customer service to foster loyalty. Qualifications Previous experience in quick service or fast food restaurant environments is highly preferred. Familiarity with POS systems such as Aloha POS or Micros POS is a plus. Strong food handling knowledge and understanding of food safety management practices. Ability to perform basic math for cash handling and transaction processing accurately. Excellent time management skills to prioritize tasks in a fast-paced setting. Experience with retail sales transactions, upselling techniques, and customer service excellence. Capable of operating kitchen equipment safely and maintaining a clean workspace according to sanitation standards. Food service or restaurant experience is desirable; culinary experience is a bonus but not required. Join us to be part of a vibrant team dedicated to delivering top-notch food service while building your skills in a lively environment!
Pay:
$18.00 - $28.00 per hour Expected hours: 15.0 - 50.0 per weekBenefits:
Flexible schedule Food providedWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance