Summary The Housekeeping Staff is responsible for maintaining a clean, safe, and welcoming environment across all venues within the Fresno Convention & Entertainment Center. Under the direction of the Operations Management team, this role supports daily facility operations and event preparation by performing cleaning, sanitation, and general upkeep duties. Housekeeping Staff ensures that restrooms, public areas, back-of-house spaces, and event areas meet the high standards expected by guests, clients, and coworkers. This position requires reliability, attention to detail, and the ability to work both independently and as part of a team in a fast-paced, event-driven environment.

Essential Duties and Responsibilities:

• Provide exceptional customer service to guests, vendors, participants, and colleagues.
• Work collaboratively with a team of housekeepers and communicate with shift leads for assigned tasks and event requirements.
• Perform general cleaning and janitorial duties, including restrooms, offices, seating areas, lobbies, and outdoor venue areas.
• Clean and maintain back-of-house spaces, garages, and workstations.
• Support daily facility operations, including trash removal, restocking supplies, and spill cleanup.
• Conduct general machinery cleaning, washing, mopping, and spot cleaning.
• Maintain supply rooms and equipment in an organized manner; use supplies and tools according to instructions.
• Complete tasks in a timely manner with a high regard for quality consistent with Fresno Convention & Entertainment Center standards.
• Keep Supervisors and Managers informed regarding work order status and completion.
• Maintain a safe, secure, and sanitary work environment; promptly report any safety or hazard concerns.
• Work irregular hours including evenings, weekends, and holidays as required by event schedules.
• Adhere strictly to all health, safety, and company policies.
• May perform other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience

• High School graduate or equivalent
• Minimum years of related work experience - 2 years Skills and Competencies
• Must be able to pass background check.
• Must have a reliable working telephone number accessible by management for scheduling and business-related communication.
• Must read, write, and fluently communicate with others and colleagues
• Must have good written, verbal, and interpersonal skills
• Ability to interact with all levels of staff including management Ability to work both independently and in a team environment Requires ability to work flexible hours, including nights, weekends, and holidays, I addition to normal hours
• Present a professional appearance and positive work ethic
• Required to climb stairs, ladders, and use of other similar equipment
• Ability to lift 50 lbs. unaided.
• Required to stand for long periods of time
• Required to work in inclement weather environments
• Experience operating forklifts, scissor lifts, auto scrubbers, and ride-on cleaning equipment is a plus.

Working Conditions:

Location:

On Site - Fresno Convention Center, Selland Arena, Saroyan Theatre, and Valdez Hall. Salary Range $17.00 Hourly, Non-Exempt Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Employee use of Personal Protective Equipment (PPE) may be required in certain situations. Employees must comply with all Federal, State, and Local regulations, published company work rules, and written instructions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.