Housekeeper — Holiday Inn Express & Suites Trinity — Naples Hotel Group Make Every Stay Unforgettable At Naples Hotel Group, our foundation is simple: "hospitality from our family to yours." As a Housekeeper, you are the heart of the guest experience. You set the stage for an exceptional stay by transforming every guest room into a spotless, welcoming retreat where guests can unwind with total peace of mind.
What You'll Do Deliver Spotless Spaces:
Clean, sanitize, and refresh assigned guest rooms to exceed Naples Hotel Group and brand standards—from crisp, perfectly made beds to gleaming, sanitized bathrooms. Master the
Details:
Dust, vacuum, disinfect surfaces, and restock luxury guest amenities with care and precision.
Stay Ready & Organized:
Keep your housekeeping cart fully stocked and organized for seamless, efficient daily turns. Communicate in
Real Time:
Promptly update the Front Desk and Executive Housekeeper on cleaned rooms, maintenance issues, room damage, or supply needs.
Provide Warm Hospitality:
Greet every guest with an authentic smile, answer questions promptly, and handle requests with courtesy and care.
Protect Guest Trust:
Safeguard master keys, respect guest privacy, and strictly adhere to lost-and-found security procedures.
Champion Safety:
Follow all safety, sanitation, and emergency protocols, complete required certifications, report hazards immediately, and uphold a polished, professional uniform standard. Support the
Team:
Jump in on additional operational tasks as hotel demands evolve.
What You Bring Relevant Experience:
Background in housekeeping or commercial janitorial services (hotel or hospitality experience preferred). Sharp Eye for
Detail:
A true passion for cleanliness, high standards, and guest satisfaction.
Dependability & Drive:
Self-motivated mindset, able to take ownership of your floor independently while thriving in a supportive team crew.
Flexibility:
Availability to work rotating schedules, including weekends and holidays based on hotel occupancy. Physical Requirements Capable of lifting, pushing, pulling, or carrying up to 50 lbs independently.
High physical stamina:
comfortable standing, walking, bending, stretching, twisting, and handling repetitive motion for the duration of your shift. Ability to climb stairs and navigate the entire property efficiently. Thrives in a fast-paced environment and handles seasonal indoor/outdoor temperature variations with ease. Why Naples Hotel Group? As a family-owned hospitality company, we invest in great people. We foster a tight-knit, respectful culture where your voice matters, your hard work is celebrated, and real advancement opportunities exist across our growing portfolio.
Full-Time Benefits & Perks:
Paid Time Off:
2 weeks of vacation earned in Year 1 + 4 paid sick days annually
Comprehensive Health Coverage:
Medical, dental, vision, life, and disability plans
Financial Growth:
401(k) with company match
Travel Perks:
Exclusive global hotel discounts for you and your family
Community & Lifestyle:
Paid volunteer time, lifestyle discounts, and dedicated career development paths