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Boston Woburn Hilton

Housekeeping Houseperson

Career Insights for Maid / Housekeeping Staff

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Based on Massachusetts data

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$38,038 / year median in Massachusetts

+8% projected growth

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Job Description

Houseperson Do you like keep busy and moving? Are you helpful by nature with an eye to making things look sharp? Are you willing to pitch in when an extra set of hands is needed or when something heavy might need to be moved/lifted by a room attendant or guest? Then you will be very happy working in housekeeping where a team of friendly hard working room attendants and housepersons present each guest with a piece of "home". In the role of Houseperson you will: Focus on Details
  • walk the halls assigned to you each shift to ensure the public areas are clean and tidy, caring for elevators, guestroom landings, vending areas, etc. Be sure to report anything missing or in need of repair. Be Organized
  • ensure any areas assigned to you are kept stocked, clean and crisp. Be a Team Player
  • help your coworkers by pitching as needed including doing some of the heavy lifting. Be a Housekeeping Ambassador
  • Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). Be a Safety & Security Agent
  • follow your hotel's established safety and security policies & procedures.
Anticipate problems and call management as needed. Job Requirements To be successful in this role, you need basic English communication skills; prior housekeeping experience helpful. You will need to safely operate equipment such as a vacuum, carpet cleaner, floor buffer, etc. as well as the chemicals used to maintain/clean the hotel. Heavy work
  • exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
In this role you must have the ability to stand for long hours and be able to work under variable temperatures and noise levels. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.