Hotel Housekeeper

SUMMARY:

Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Cleans rooms in accordance to specific brand and company standards Replenishes supplies within guest rooms and on carts to transport to assigned areas Deep cleans areas as directed by supervisor Transports trash and waste to disposable area Responds promptly to requests from guests and other departments Checks that all appliances are present and in working order for each room Vacuums carpets and preforms floor care duties Reports any maintenance issues, safety hazards, accidents or injuries Completes safety training and certifications Inspects finished laundry to assure high quality standards Handles contaminated articles per company, franchise, and OSHA standards Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day Maintains all laundry equipment and informs appropriate personnel of maintenance needs. Follows company policies and procedures Other duties as assigned by supervisor or management

QUALIFICATIONS

Education/Experience:

High School Diploma or GED equivalent. A minimum of 1 year of hotel housekeeping or equivalent training and experience.

Skills:

Innate sense of urgency Adaptability Guest service Proficient communication Ability to read, write, and speak the English language

Working Conditions:

Will be required to work nights, weekends and holidays Will be required to work in a fast-paced environment Will be exposed to cleaning agents and chemicals

RELATIONSHIPS

Internal:

General Manager, Assistant General Manager, Executive Housekeeper, Peers, and Field Operations at the corporate level

External:

Guests - To provide customer service

PHYSICAL/COGNITIVE ACTIVITES

The major responsibility in this position is to clean guest rooms and common areas for the hotel. This person must understand the practices, techniques and technologies required in the work they are performing or monitoring. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, talk and hear. The employee is occasionally required use sense of smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust or focus. A significant portion of time will be spent moving about the hotel and frequent lifting of up to 50 pounds and carrying of up to 25 pounds may be required.

Job Type:

Full-time Pay:

$16.00 - $19.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Experience:

Housekeeping:

1 year (Preferred) Ability to

Commute:

Columbia, MD 21046 (Preferred)

Work Location:

In person