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The Lakeview Management Company -- Duluth
Room Attendant
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
Job Security
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Total Score
32
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Job Description
Essential Job Functions
- Clean and prepare guest rooms to LMC-D standards: make beds, change linens, replace towels, dust, vacuum, mop floors, clean mirrors and glass, wipe down furniture and fixtures, clean appliances, and empty trash.
- Sanitize and restock bathroom amenities and supplies (soap, shampoo, conditioner, lotion, toilet paper, tissues, cups, etc.).
- Check rooms after cleaning to ensure all cleanliness standards and safety checks are met; report maintenance issues (lighting, plumbing, HVAC, furniture damage, etc.) immediately through the property's reporting system.
- Follow room assignment schedule and complete departure and stayover services within established productivity and time targets while maintaining quality and attention to detail.
- Respond to guest requests and service orders promptly and courteously (additional towels, pillows, amenity replacements, etc.), escalating special requests to housekeeping supervisor or manager when needed.
- Maintain accurate inventory of cleaning supplies, linens, and guestroom amenities; restock cart and storage areas and notify supervisor of low or damaged stocks of amenities, linens and cleaning supplies.
- Adhere to established safety, sanitation, and infection-control procedures, including proper handling and laundering of soiled linens and use of approved cleaning chemicals and personal protective equipment.
- Coordinate with floor supervisor or manager to prioritize check-ins, VIP rooms, late check-outs, and special room preparations.
- Ensure lost-and-found items are logged, secured, and turned in according to hotel policy; report any suspicious items or incidents to floor supervisor or manager.
- Keep housekeeping carts, closets, and storage areas clean, organized, and locked when unattended.
- Attend mandatory pre-shift briefings and training; follow resort policies, standards, and confidentiality requirements.
- Assist with cleaning of public areas and The Foundry as requested
- Perform laundry services as requested
- All other duties as assigned