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SI
Shell Island Resort
Housekeeper Attendant
Career Insights for Maid / Housekeeping Staff
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Based on North Carolina data
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What they do
A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.
$32,723 / year median in North Carolina
+7% projected growth
Job Description
Overview Join our dynamic hospitality team as a Housekeeper/Housekeeping Inspector, where your attention to detail and dedication to cleanliness will elevate guest experiences and uphold the highest standards of sanitation. In this vital role, you will be responsible for maintaining pristine guest rooms and public areas, inspecting cleanliness and safety, and ensuring compliance with hotel policies. Your proactive approach will contribute to a welcoming environment that guests love and staff are proud of. This position offers an exciting opportunity to showcase your expertise in hotel housekeeping management while fostering a safe, hygienic, and inviting atmosphere for all visitors. Duties Perform thorough cleaning of guest rooms, including dusting, vacuuming, floor care, bathroom sanitation, and replenishing amenities using appropriate cleaning equipment and chemical agents. Conduct detailed inspections of guest rooms and public areas to ensure adherence to cleanliness standards, safety protocols, and hotel policies. Handle chemical agents safely by following safety data sheets (SDS) guidelines and proper chemical handling procedures to prevent accidents or contamination. Manage janitorial tasks such as mopping floors, cleaning carpets, polishing surfaces, and maintaining overall sanitation across the property. Operate cleaning equipment efficiently while adhering to industrial cleaning standards and safety regulations. Assist with heavy lifting tasks related to cleaning supplies or furniture moving, ensuring manual handling safety protocols are followed at all times. Respond promptly to guest requests or complaints related to housekeeping services with professionalism and a customer service-oriented attitude. Support hotel emergency procedures by understanding evacuation plans, safety protocols, and ensuring all areas meet health and safety standards. Maintain accurate records of cleaning schedules, inspection reports, and safety compliance documentation as part of housekeeping management responsibilities. Qualifications Proven experience in hotel housekeeping or custodial roles with a strong understanding of janitorial practices and industrial cleaning techniques. Knowledge of floor cleaning techniques including floor care maintenance for various surfaces. Skilled in handling chemical agents safely while following SDS guidelines; experience with chemical handling is preferred. Ability to operate cleaning equipment such as vacuums, buffers, steam cleaners, and other janitorial tools effectively. Physical stamina for heavy lifting, manual handling tasks, and standing for extended periods during shifts. Excellent customer service skills with a friendly attitude towards guests and team members alike. Familiarity with hotel emergency procedures and safety protocols to ensure a secure environment for everyone on site. Experience in hotel housekeeping management or supervisory roles is a plus but not required; willingness to learn is essential. Strong attention to detail with the ability to perform thorough inspections ensuring high standards of cleanliness are maintained consistently. Join us in creating memorable stays by delivering exceptional cleanliness standards! Your expertise will help foster a safe, welcoming space where guests feel valued from check-in through check-out. We're committed to supporting your growth in hospitality excellence through comprehensive training and a positive work environment!