Overview Join our dynamic hospitality team as a Mandarin Speaking Hotel Houseman, where your energy and attention to detail will elevate guest experiences through exceptional cleanliness and service. In this vital role, you will be responsible for maintaining the highest standards of sanitation and floor care across hotel public areas and guest spaces. Your proactive approach and linguistic skills in Mandarin will ensure seamless communication with Mandarin-speaking guests and team members, fostering a welcoming environment. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a pristine, safe, and hospitable atmosphere. Responsibilities Perform thorough cleaning of hotel floors, including vacuuming, mopping, and polishing to ensure a spotless environment. Handle cleaning tasks using appropriate equipment and chemical agents, adhering strictly to safety data sheets (SDS) and chemical handling procedures. Conduct manual handling of cleaning supplies, furniture, and equipment safely, including heavy lifting when necessary. Maintain high standards of sanitation in public areas, guest corridors, restrooms, and service spaces by utilizing proper custodial techniques. Assist in hotel housekeeping management by supporting room attendants with cleaning supplies and replenishment needs. Follow hotel emergency procedures diligently to ensure guest safety during incidents or hazardous situations. Use cleaning equipment effectively while ensuring proper maintenance and storage after use to prolong their lifespan. Communicate effectively with Mandarin-speaking guests and team members to address cleaning requests or concerns promptly. Skills Fluency in Mandarin is essential for effective communication with Mandarin-speaking guests and staff. Proven experience in hotel housekeeping or janitorial roles within hospitality environments. Strong knowledge of floor care techniques including vacuuming, stripping, waxing, and polishing floors. Familiarity with chemical agents used in cleaning and sanitation processes along with proper handling protocols. Ability to operate various cleaning equipment safely and efficiently. Knowledge of hotel housekeeping management practices and custodial procedures. Understanding of hotel emergency procedures and safety protocols to ensure guest safety at all times. Physical capability for manual handling tasks such as heavy lifting, bending, and prolonged standing or walking. This role is perfect for motivated individuals eager to contribute to a clean, safe, and welcoming hotel environment while honing their hospitality skills in a vibrant setting!