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Hampton Inn & Suites Ponca City

Guest Room Attendant

Career Insights for Maid / Housekeeping Staff

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What they do

A Maid or Housekeeping Staff provides cleaning and housekeeping services, primarily for rooms and bathrooms in hotels and hospitals. May also work in private residences, office buildings, colleges, other institutions.

$30,442 / year median in Oklahoma

+5% projected growth

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Job Description

  • Open availability is a requirement in order to be considered for these positions. This includes being available on weekends and holidays.
  • Please do not call the hotel as this ties up our phone lines and time assisting guests.
  • A Housekeeper (Room Attendant) is responsible for the overall cleanliness of assigned rooms/suites and public areas.
Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards. What will I be doing? A Housekeeper (Room Attendant) is responsible for the overall cleanliness of assigned rooms/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards. Specifically, you would be responsible for the following: Check maid cart for supplies, stock as needed. Greet guests immediately with friendly/sincere acknowledgement. Strip dirty linens / towels and remove used amenities from room/suite. Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room in compliance with hotel standards. Replenish linen and guest amenities. Respond to special requests by guests (such as providing extra amenities or service time requests). Clean and maintain all public areas. Weekday, weekend, and holiday availability required.
NO PHONE CALLS TO THE HOTEL REGARDING APPLICATIONS PLEASE. WE ARE A VERY BUSY HOTEL TAKING CARE OF OUR GUESTS. THANKS
. What are we looking for?
EXPERIENCE 6
months to 1 year cleaning experience in housekeeping or janitorial services preferred.
GROOMING
All team members must maintain a neat, clean and well-groomed appearance as specified in specific hotel standards.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to arrive to work on time and when scheduled. Physically able to move large objects such as: carts, large bags of linen, ironing board. Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles Ability to read and recognize room/suite numbers. Ability to communicate effectively with guests and team members verbally or in written form. Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of suite. Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
Work Location:
In person