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Retreat Hotels & Resorts

Housekeeping Assistant - Room Attendant

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Job Description

Note:
You must have prior housekeeping supervisory experience. We are looking for a reliable, detail-oriented, and experienced Housekeeping professional to join our team as a Housekeeping Room Inspector / Room Attendant . This is a hybrid position designed for someone who takes pride in maintaining high housekeeping standards and enjoys both inspecting rooms and delivering exceptional guest-room cleanliness. The selected candidate will work as a Room Inspector approximately 2-3 days per week , with the remaining days working as a Room Attendant .
Compensation:
$14 - $15 hourly
Responsibilities:
Room Inspector Responsibilities — 2-3 Days per Week Inspect guest rooms after cleaning to ensure they meet established cleanliness, presentation, and quality standards. Verify that rooms are properly cleaned, stocked, maintained, and ready for guest arrival. Identify deficiencies and communicate needed corrections to Room Attendants. Provide coaching and constructive feedback to housekeeping staff when appropriate. Ensure housekeeping standards and procedures are consistently followed. Report maintenance issues, damages, missing items, or other concerns to the appropriate department. Assist with prioritizing rooms and communicating room status with Housekeeping leadership and other hotel departments. Help maintain consistency and quality throughout the guest-room operation. Support the Housekeeping team and leadership as needed. Room Attendant Responsibilities — Remaining Days Clean and service guest rooms according to hotel standards and established procedures. Make beds, clean bathrooms, dust, vacuum, mop, and perform other routine housekeeping duties. Replenish guest-room amenities and supplies. Maintain cleanliness and organization of assigned housekeeping areas and equipment. Report maintenance issues, damages, lost-and-found items, and other concerns promptly. Follow proper procedures for cleaning products, equipment, and guest belongings. Complete assigned rooms within established productivity and quality standards. Provide courteous and professional service to guests and respond appropriately to guest requests.
Qualifications:
Previous hotel housekeeping experience preferred. Previous Room Attendant and/or Room Inspector experience strongly preferred. Strong attention to detail and commitment to cleanliness. Ability to recognize housekeeping quality standards and identify areas needing correction. Good communication and teamwork skills. Ability to work independently while also supporting the housekeeping team. Dependable, punctual, and professional. Ability to work efficiently in a physically demanding environment. Ability to stand, walk, bend, reach, push, pull, and lift as required to perform housekeeping duties. About Company Retreat Hotels & Resorts is a hotel owner, operator, and management company with a growing portfolio of award-winning properties across the East Coast. We are committed to delivering exceptional guest experiences while creating rewarding career opportunities for our associates. Our success is built on strong relationships, integrity, and a dedication to excellence in everything we do. What We Offer Competitive pay Paid time off Health, dental, and vision benefits (for eligible associates) Hotel discounts Growth and advancement opportunities

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance