Greet guests upon arrival and provide excellent customer service
Check guests in and out, process payments, and manage reservations
Answer phone calls, emails, and in-person inquiries promptly and professionally
Assist guests with inquiries, requests, and information about the hotel/resort amenities
Handle guest complaints or concerns with empathy and efficiency
Maintain a tidy and organized front desk area
Collaborate with other hotel staff to ensure guest satisfaction
Clean Office/Lobby Area
Shift is 6:00PM-11:00PM and on call between 11:01PM
8:59AM must be located in Omaha, TX because of the on-call requirement. Qualifications
Prior experience in hospitality, customer service, or related field preferred
Excellent communication skills and phone etiquette
Knowledge of hotel operations, front desk procedures, and guest services
Ability to work in a fast-paced environment while maintaining professionalism
Multilingual abilities are a plus
Hospitality management or hotel management background is advantageous

Job Type:

Part-time Pay:

From $7.25 per hour

Work Location:

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