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City of Aurora

Warming Center Aide - Temporary Position

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What they do

A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

$33,572 / year median in Illinois

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Job Description

The Warming Center Aide is responsible for providing daily operational support during assigned overnight shifts of the city's temporary warming center located at 712 S. River St. for individuals experiencing homelessness. The Warming Center Aide will assist center staff, volunteers, and contractors while coordinating tasks which includes intake, food distribution, and other tasks as assigned. This position will report directly the Warming Center Lead. Duties of this position include but are not limited: Assist in the daily operations of the warming center such as intake, food distribution, and other tasks as assigned under the director of the Warming Center Lead; Assist the Warming Center Lead in intake, admissions, and exit process; Coordinate with law enforcement, EMS, and emergency responders when necessary; Maintain a safe and sanitary facility which includes reporting any issues identified to the Warming Center Lead; Other related duties as assigned. This position requires a high school diploma or GED. This position also requires one (1) year of experience in homeless services, social services, emergency shelter operations, or related human services. This is a part-time, temporary position position with the expectation to work approximately 4
  • 30 hours per week between November 1, 2026 until March 31, 2027. The available shifts are 6:00 PM
  • 11:00 PM, 11:00 PM
  • 3:00 AM, and 3:00 AM
  • 8:00 AM.
The center is open when the temperatures drops below 32 degrees for a period of 6 hours. There may be opportunities to adjust working hours based on operational need. The hourly rate is $25.51 and will not include benefits. Applications should be submitted online by 3:00 PM CST on September 4, 2026. To learn more about the City of Aurora, IL, visit https://www.aurora.il.us/Government-and-Engagement/About-Our-City (https://www.aurora.il.us/Government-and-Engagement/About-Our-City). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.