A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
The Bus Monitor provides safe, courteous, and timely oversight of students on school buses and vans. Assists students with boarding and disembarking from the vehicle and maintains order on the bus while in transit. The bus monitor must work closely with the vehicle's driver to ensure safety.
Supervisory Responsibilities:
None Duties/Responsibilities:
Assist with transporting students to and from school and school-related events Ensure students are properly seated, facing forward, and remain seated while the bus is in motion Ensure students exit only at their assigned stops and are released to a parent or guardian when required Maintain order on the school bus at all times Follow basic child safety practices at all times Build positive working relationships with bus drivers, school staff, parents, and students Work with the driver to ensure no student is left on the bus after each route Use active listening skills to understand students, parents, and staff, and communicate information clearly and effectively Follow all company and school district safety and security policies and procedures Report to work on time as scheduled Help ensure the safety of all students Complete disciplinary reports as needed Attend required safety and staff meetings Become familiar with the company's timekeeping and route-tracking systems Assist students with properly fastening and wearing seat belts or child safety restraints, when applicable. Assist with emergency evacuation procedures and drills, as required Immediately report accidents, injuries, unsafe conditions, or behavioral concerns to the bus driver and/or Dispatch. Maintain confidentiality regarding students and families in accordance with company and school district policies. Monitor student behavior and use appropriate behavior-management techniques consistent with company and school district policies to maintain a safe environment. Execute routes as assigned Perform other duties as assigned
Required Skills/Abilities:
Ability to speak and understand basic English Ability to pass a pre-employment drug test Ability to pass a background check, CORI & SORI Knowledge of child behavior Familiarity with the needs of children enrolled in special education preferred Ability to remain calm and respond appropriately in emergency situations Ability to exercise sound judgment and maintain confidentiality
Education and Experience:
Experience working with children preferred High school diploma or equivalent Must be 18 years of age or older
Physical Requirements:
Sitting, standing, moving from one location to another, and frequently sitting for prolonged periods Occasionally lifting objects up to 20 pounds Moving about to accomplish tasks Communicating with others to exchange information Daily exposure to outdoor elements such as wind, rain, snow, and low and high temperatures Ability to enter and exit the school bus multiple times throughout the workday Ability to bend, stoop, kneel, and reach to assist students, when necessary Ability to walk the length of the bus to conduct required child checks at the end of each route The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Healey Bus Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in the U.S. without restrictions for any employer at any time and be able to pass a drug screen and background check.
