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FIRST STUDENT MANAGEMENT LLC
Monitor/Aide
Entry-Level JobVerifiedNo experience needed
Career Insights for Passenger Service Agent
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Based on Michigan data
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What they do
A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
$34,304 / year median in Michigan
Job Description
Now Hiring Monitor/Aides in Pontiac, MI! At First Student, our Monitors/Aides are a constant reflection of our company's commitment to safety and customer service. The Monitor/Aide is responsible for providing operational oversight, day-to-day management, and assists drivers in safe operation of routes. At First Student, we are proud to offer:
Starting Pay Rate:
$18.00 per hour Tremendous Career Advancement Opportunities due to a strong presence across North America- Positive and rewarding work environment
Monitor/Aide Responsibilities:
- Knows the route and remains alert to monitor the welfare of passengers while in route
- Communicates behavior problems and conditions of various stops with the driver
- Assists in pre-trip and post-trip inspections of the bus
- Assists students in the loading and unloading process
- Cooperates and communicates with school personnel, students, and parents
- Attends all safety and training meetings
- Conducts emergency evacuation from the bus, including use of exiting by emergency door
- Opens and closes service doors and moves up and down steps multiple times daily
- Cleans the inside of the bus
- Assists driver when necessary to safely direct the vehicle backwards
Monitor/Aide Required Experience and Skills:
- Good verbal communication skills
- Attention to detail
- Early morning availability
- Judgement/problem solving skills
- Ability to manage high degrees of stress First Student's commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment you'll love.