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Ridge Road Express - STA Student Transportation of America

School Bus Monitor

Career Insights for Passenger Service Agent

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What they do

A Passenger Service Agent provides services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Performs duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

$37,325 / year median in New York

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Job Description

Hiring immediately! $18.85
What We Offer:
Paid training program 20hrs per week Split shift No nights or weekends! As a School Bus Monitor/Aid for Ridge Road Express , you will be responsible for ensuring safety on the school bus and making certain it's maintained at all times. Monitors/Aids are a constant reflection of our company's commitment to safety and customer service.
Responsibilities:
Monitor all passengers to ensure safety is maintained on the bus at all times Assist students in entering and exiting the bus Perform safety checks on the bus to ensure the safety of all students Knows the routes and remains alert to monitor the welfare of passengers while in route Checks the bus for sleeping children Assist driver to safely direct the vehicle backwards when necessary Conducts emergency evacuation from the bus, including us of exiting by emergency door Communicates behavior problems and conditions of various stops with the driver Liaise with parents on an as needed basis Assist with maintaining cleanliness of assigned bus Occasionally attend field trips and special events to ensure passenger safety
Requirements:
1-2 years of relevant experience or related field Must be over the age of 18 years old Ability to complete all required training Ability to open and close service doors and move up and down steps multiple times a day Pass Pre-employment screenings
Desired Skills and Abilities:
Strong customer service skills Passion for children Attention to detail Strong verbal communication skills with the ability to provide effective resolution Constantly aware of surroundings to ensure passenger safety is maintained at all times The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.
Job Type:
Part-time Pay:
From $18.85 per hour
Benefits:
401(k) Referral program Application Question(s): Are you at least 19 years of age?
Work Location:
In person