Spa and Fitness Coordinator Turnberry Ocean Club Condominius Association, Inc. Sunny Isles Beach, FL Job Details Full-time $23 - $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Greeting customers Records management Team management Fitness customer service Management reporting Full Job Description Job Summary The Spa and Fitness Coordinator plays a vital role in supporting the Resident Experience and Wellness Manager while ensuring daily spa and fitness operations reflect the highest standards of wellness, service excellence, and operational precision expected in a luxury brand environment. This role assists in administrative and operational functions and acts as a supervisory presence for the spa team. Duties and Responsibilities Serve as a liaison between residents, instructors, therapists, and management, ensuring seamless scheduling, communication, and personalized service. Assist the Resident Experience and Wellness Manager with daily operational tasks and administrative needs. Maintain spa calendars, appointment schedules, class rosters, and instructor coverage. Assist in onboarding and training spa team members on systems, procedures, and service etiquette Act as a supervisory presence at the spa reception desk, guiding and supporting the spa concierge and spa team. Cover the Front Desk when needed, including greeting residents, checking them in and out, and assisting with any service-related inquiries. Ensure accurate entry of services, cancellations, and charges into the system. Communicate schedule updates, class changes, availability, and resident requests promptly. Prepare and maintain resident communication materials, notices, and updates for spa services. Create and distribute flyers, announcements, and promotional materials for spa programs and resident events per the Resident Experience and Wellness Manager's instructions. Track professional licenses, certifications, and insurance requirements for all spa and fitness staff; maintain updated records. Maintain spa inventory, track supply levels, and place orders to ensure consistent availability of products, linens, and equipment. Support weekly and monthly performance reporting (appointments, participation, usage, trends, feedback). Assist with coordination of spa programming, fitness classes, and wellness events. Support residents with appointment inquiries, general spa information, concerns, and service guidance. Support daily spa and fitness operations, including opening and closing procedures, facility readiness, and general organization. Address minor resident concerns or service adjustments, escalating to the Resident Experience and Wellness Manager as appropriate. Help monitor the spa and fitness areas, and assist when needed in ensuring cleanliness, readiness, and compliance with standards. Communicate maintenance issues promptly and follow up to ensure timely resolution. Perform any other reasonable duties as assigned by the Resident Experience and Service Manager.

Pay:

$23.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person