Overview We are seeking an energetic and dynamic General Manager to lead the daily operations of Stratford Court Cafe, a vibrant and bustling food service establishment. This leadership role is perfect for a passionate hospitality professional eager to drive excellence in customer service, team management, and operational efficiency. As the cornerstone of our team, you will oversee all aspects of cafe management, ensuring a welcoming atmosphere, high-quality food presentation, and seamless service that delights every guest. Your enthusiasm and managerial expertise will inspire staff, optimize processes, and elevate the overall dining experience. Duties Lead and motivate the hospitality team to deliver exceptional customer service while maintaining a positive work environment. Oversee daily cafe operations including food preparation, kitchen management, and front-of-house activities. Manage Toast POS system to ensure accurate order processing and cash handling. Control inventory levels through diligent stock monitoring, ordering, and food safety compliance to minimize waste and maximize profitability. Supervise staff training programs focused on food safety, food handling, culinary skills, and customer service standards. Implement shift management strategies to ensure smooth transitions between team members during busy hours. Conduct regular profit and loss analysis to track financial performance and identify opportunities for growth. Maintain high standards of food quality, safety regulations, and cleanliness in accordance with industry best practices. Coordinate catering events or banquets as needed, ensuring all food production meets client expectations. Foster a culture of teamwork through effective communication, interviewing prospective employees, and managing staff schedules. Skills Extensive experience in quick service & fast food restaurant management with a strong background in casual dining or fine dining environments. Proficiency with Toast POS system Proven ability in food preparation, cooking techniques, kitchen management, and food safety protocols. Demonstrated leadership in supervising teams within hospitality or restaurant settings; skilled in staff training & development. Strong understanding of inventory control, budgeting, profit & loss analysis, and food cost management. Excellent managerial communication skills with the ability to motivate staff and resolve customer concerns effectively. Experience managing hospitality teams with a focus on team leadership, training & development, and operational excellence. Knowledge of catering operations, banquet services, bar experience, and managing diverse food production needs. Basic math skills for financial tracking; familiarity with managing shift schedules and supervising multiple departments within a restaurant environment. Join us as our General Manager at Stratford Court Cafe where your leadership will inspire excellence! Bring your passion for hospitality management combined with your culinary expertise to create memorable experiences for every guest while fostering a thriving team environment. This is an exciting opportunity for an energetic professional ready to make a meaningful impact in a fast-paced food service setting!

Pay:

$80,000.00 - $95,000.00 per year

Benefits:

401(k) Employee discount Paid time off Paid training

Work Location:

In person