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Confidential

General Manager

Job Description

Compensation Salary +
Bonus Languages:
Strong Fluency in
English & Spanish Job Experience:
A minimum of 3 years of experience in the Restaurant Operations; can rely upon experience to make sound judgments and accomplish goals.
General:
Excellent Presentation skills; Computer skills; Written and Verbal communication skills Proven ability to work various projects simultaneously and prioritize the most critical; wide degree of creativity and flexibility Advanced understanding of all restaurant operations A proven track record in management of COGS and Labor Strong skills in P&L reports and budgets Comfortable working in a fast-paced environment Ability to coach, train and motivate employees Overview The position is to create growth opportunities through effective business planning, drive restaurant excellence with continual evaluations, coaching and building effective relationships through mutual trust and respect. Description of Activities Financial Manages P&L's achieving financial goals and business growth plans Accountable to maximize daily sales and effectively manage costs, labor and cash control within acceptable budgets Utilize knowledge of contracts, accounting, profit and loss, marketing, pricing and operations to coach and drive performance Evaluate margins and identify roadblocks to profitability and take appropriate action for solving issues Operations The operational basics and standards are adhered to with total commitment and passion Oversee staff in all aspects of operations; purchasing, receiving, storing, handling, processing, cooking, packaging, serving and disposing of all food products Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and following the restaurant's preventative maintenance programs Control restaurant cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures Exhibits ownership qualities towards the business Human Resources Manage all employees to maintain high employment quality standards consistent with the brand including, but not limited to, hiring, development, counseling, promotion and discipline and termination as appropriate Responsible for keeping the restaurants optimally staffed and employees are fully trained in all aspects of current job by adhering and reinforcing all training programs and certification processes Aggressively developments and maintains management team Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests Ensure a safe working environment to reduce the risk of injury or accidents Ensure that restaurant policies and employee performance appraisals are followed and completed on a timely basis Serve as an effective communication link between corporate personnel and restaurant personnel Knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures Work directly with Human Resources in all investigations concerning compliance, security, risk management, incident/accident, and other breach of policy and/or procedures Assure that staff morale is maintained at a high level Champions recognition throughout the team Guest Services Monitor customer satisfaction through reports, surveys and mystery shops. Provide reports to all Area Manager and restaurant personnel Responsible to take proactive approach to guest relations; i.e. time on floor interacting with guests Respond to complaints, taking any and all appropriate action to turn dissatisfied guests into return guests Ensure a safe customer environment to reduce the risk of injury or accidents Marketing Ensure rollout of system-wide programs are successfully executed properly and timely Execute Local Store Marketing initiatives Be a positive and productive member of the community and have a strong presence at local organizations and activities Stay updated on industry trends
Job Type:
Full-time Pay:
$65,000.00 - $70,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance
Shift:
Day shift Evening shift Morning shift Night shift People with a criminal record are encouraged to apply
Experience:
Restaurant management: 3 years (Required) Ability to
Commute:
Fontana, CA 92336 (Required)
Work Location:
In person

Career Insights for Restaurant / Food Service Manager

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Based on California data

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What they do

A Restaurant or Food Service Manager oversees daily operations at a restaurant or an institution that serves meals such as a college or hospital. Hires, trains and supervises food service workers, manages meal and work schedules, supervises supply orders, food preparation and the quality of food and service, and monitors compliance with health regulations.

$70,563 / year median in California

+5% projected growth

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