Causwells Menlo Park is Looking for a General Manager Causwells Menlo Park Menlo Park, CA Job Details Full-time $95,000 - $105,000 a year 1 day ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Vendor relationship building Operations management Performance management Leadership development Team development Profit & loss Full Job Description About Mensch & Mejicanos Mensch & Mejicanos is a culture-first hospitality group building restaurants, teams, and products rooted in integrity, creativity, and care. From neighborhood staples like Causwells to bold, brand-forward concepts like Super Mensch, we lead with heart, uphold high standards without ego, and grow with purpose. The Role We're seeking a grounded, dynamic, and people-centered General Manager to lead day-to-day operations at Causwells Menlo Park. This role is highly visible, deeply operational, and central to shaping the guest experience, team culture, and overall performance of the restaurant. As General Manager, you'll oversee FOH leadership, partner closely with culinary and bar leadership, and work with ownership to ensure systems, financial performance, and culture are aligned. Key Responsibilities Leadership & Operations Lead all day-to-day restaurant operations with a strong, consistent on-the-floor presence Supervise, coach, and support the Floor Manager, Kitchen Manager, and FOH team, ensuring clarity, accountability, and growth Serve as the primary operational leader during service, supporting guests and staff with calm, confident decision-making Act as a culture-bearer, modeling hospitality, inclusivity, professionalism, and care on every shift Team Development Drive hiring, onboarding, scheduling, and development of FOH teams in partnership with HR and culinary/bar leadership Conduct regular 1:1 check-ins with kitchen leadership and facilitate recurring FOH leadership meetings to ensure alignment across departments Mentor Leads and Managers, building clear growth paths and a strong internal bench Systems, Finance & Accountability Own and maintain operational systems including Sling, Toast, and Resy, ensuring accuracy and consistency Manage labor budgets, food and beverage COGS, and overall financial performance through regular P&L review, forecasting, and cost controls Ensure invoices are reviewed, approved, and processed accurately and on time Oversee outside vendors and service providers, maintaining accountability and strong working relationships Guest Experience & Brand Stewardship Uphold exceptional guest experiences and address service issues or escalations with empathy and clarity Manage timely, professional responses to online reviews across platforms such as Yelp, Google, and Resy, ensuring feedback is acknowledged and addressed constructively Collaborate with ownership and leadership on special projects, events, and initiatives that support community engagement and brand growth Who You Are A kind, steady, and team-first leader 3-5+ years of experience as a General Manager, ideally in high-volume, full-service restaurants Experienced in leading FOH teams and partnering closely with culinary and bar leadership Highly organized and financially literate, with fluency in labor management, scheduling, inventory, and P&L review Calm under pressure, solutions-oriented, and adaptable in fast-paced environments Passionate about food, beverage, neighborhood hospitality, and team culture Committed to creating inclusive, welcoming spaces for both guests and staff English proficiency is required; spanish proficiency is strongly preferred Mensch & Mejicanos is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. We encourage individuals of all backgrounds, experiences, and abilities to apply, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, veteran status, or disability. Even if you don't meet every single requirement, we still encourage you to apply—your passion, skills, and unique perspective may be exactly what we're looking for. We believe diversity drives innovation and strengthens our mission and vision.
Job Type:
Full-time Pay:
$95,000.00 - $105,000.00 per year
Benefits:
401(k) Dental insurance Employee discount Health insurance Paid time off Paid training Vision insurance Application Question(s): Describe a time you had to coach or redirect an underperforming manager. What was the outcome? Do you have a reliable form of transportation to Menlo Park, CA? How many years of experience do you have as a General Manager in a high-volume, full-service restaurant? On a scale from 1 to 5 how do you describe your cocktail knowledge? On a scale of 1 to five how do you describe your wine & beer knowledge? Are you comfortable managing a P&L, including labor budgets and food and beverage COGS? Do you have hands-on experience with Toast POS, Resy and Google Suite? This role requires a strong, consistent on-the-floor presence during service. Are you available to work evenings and weekends?