Deli Manager Spangler's Market San Francisco, CA Job Details Full-time $25 - $30 an hour 18 hours ago Benefits Profit sharing Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Flexible schedule Qualifications Retail customer service procedures Customer communication Shift management Grocery store experience Budgeting Managing food service teams Retail management Delegation Full Job Description Spangler's Market is searching for an experienced, motivated, and customer-focused, Full-Time Deli Manager to join our grocery team. The ideal candidate must be flexible to work weekdays, weekends, and day/night shifts, including at least 2-3 night shifts per week. Store hours are from 8 AM to 8 PM/7 days a week. Along with having a passion for food, the candidate must also be able to provide excellent customer service and effectively manage and oversee the operations of our bustling deli department. This full-time position/role will be responsible for opening and closing the Deli as well as reporting issues to the GM and Assistant GM. This job is a customer-facing position; therefore, the candidate must have excellent communication and customer service skills, to answer any inquiries and provide guidance/suggestions to customers.

Reports To:

General Manager/Assistant General Manager FLSA Status:

Non-Exempt Salary Range:

$25-$30 + bonus potential Essential Duties and Responsibilities Responsible for all departmental ordering, assigns ordering tasks as applicable, creates pricing and promotions, monitors costs and adjusts the price to maintain margins, maintains awareness of holidays and weather Maintains inventory records, uses reporting to track trends, profits, and margins, minimizes over or under stock of products Controls department expenses by enhancing operating, budgeting, and controlling shrinkage and pilferage Ensures compliance with safety and sanitation protocols per OSHA, and State and Federal regulations, ensures staff follow all proper food handling procedures Partners with store management to create and implement plans to achieve desired store goals, support management in schedule preparation, establish performance goals for the department, and empowers employees to meet or exceed targets Trains clerks regarding prepping ingredients, slicing meats/cheeses, and rotating products, as well as proper removal of spoiled product Ensures all deli daily tasks are completed and par-levels are maintained by following the deli checklist, guides work of the team, assigns tasks as necessary Works with management to drive sales in the deli through SOD (Sandwich of the Day), Hot/Cold cases, as well as special projects as needed Uses creativity to prepare deli items that maximize profits and reduce spoilage while maintaining Spangler's Market's high-quality standards Answers customer questions, directs customers to the items that they are looking for, handles customer special requests, listens to customer complains, and seeks ways to exceed customer expectations Ensures deli items are properly labeled with correct price, uses ECRS system to add new items or update prices, ensures all deli codes are maintained in the scale Plans and sets up attractive displays, maximizes space, shifts deli display cases accommodate changes in stock level Operates backroom equipment including the pallet jack Performs all functions of deli clerk and assists in other duties as assigned

Additional Expectations:

Food Manager Certification Preferred, Food Handler Certification required within 6 months of hire Contributes to a positive and supportive work environment Demonstrates an adaptable and flexible work style, shifting tasks as priorities and circumstances change Demonstrates a whole store perspective. May work with the store leadership team in providing oversight to overall store operations, including service levels and store conditions. Provides constructive criticism, coaching, and continuous training based on the department's needs. Demonstrates ability to multi-task and manage own time. Adjusts priorities, productivity, efficiency, and speed based on needs and conditions of store Self-motivates and is able to work independently, as well as cooperatively within a team Gives and receives feedback in a constructive manner. Responds to feedback in order to improve performance Understands and follows through on verbal and written directions Speaks up. Shares ideas and feedback that contributes to the success of the store and company Conserves company resources. Works in a manner consistent with company Vision, Mission and Values and sustainability program Observes all company rules and policies Ability to lift, push, or pull up to 50 pounds

Benefit Conditions:

Only full-time employees are eligible. Health, vision, and dental require 60 days waiting period and 401(k) with profit sharing has a one year waiting period (

Schedule:

Store is open seven days a week from 8 AM to 8 PM Flexibility is required to work any day of the week and day and night shifts

Job Type:

Full-time Pay:

$25.00 - $30.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Paid training Vision insurance People with a criminal record are encouraged to apply Application Question(s): What days/times will you NOT be available to work? Will you be able to consistently and reliably commute to our store (186 W Portal Ave, San Francisco, CA 94127) in 35 minutes or less? For Spangler's Market, full-time is defined as 30 hours or more per week. Are you able to commit to the FT requirements for the next 12 months? Are you at least 18 years old, as required to safely operate equipment and perform job-related tasks under labor law guidelines? This role involves daily, in-person interaction with customers in English as part of our grocery and food service environment. Are you comfortable speaking with customers and answering questions in English proficiently, without translation or assistance?

Experience:

Food Handling:

1 year (Required)

Management:

1 year (Required) deli: 1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required)

Work Location:

In person