General Manager (GM) Hospitality Franchise Boulder, CO Job Details Full-time $60,000 - $75,000 a year 5 hours ago Benefits Paid training Employee discount Qualifications Customer communication Teamwork Resort experience Certified Pool Operator In-person customer service Process improvement Shift management Managing hospitality teams Team motivation (leadership skill) General management Food service management Full Job Description Job Overview We are seeking a dynamic and experienced General Manager to oversee our establishment, ensuring exceptional service and operational excellence. The ideal candidate will have a strong background in hospitality management, with a focus on fine dining and culinary operations. This role requires a hands-on leader who can effectively manage shifts, supervise staff, and maintain high standards of service while driving profitability. Responsibilities Oversee all aspects of hotel operations, including front desk management, housekeeping, maintenance, and guest services. Develop and implement strategies to enhance guest satisfaction and improve overall service quality. Supervise and train hotel staff, fostering a positive work environment and promoting teamwork. Manage budgets effectively, ensuring financial targets are met while maintaining operational efficiency. Handle guest inquiries and complaints promptly and professionally to ensure a high level of customer satisfaction. Collaborate with department heads to streamline processes and improve operational performance. Monitor industry trends and competitor activities to identify opportunities for growth and improvement. Ensure compliance with health, safety, and sanitation regulations. Qualifications Proven experience in hotel management or a similar supervisory role within the hospitality industry. Strong background in customer service with a focus on enhancing guest experiences. Demonstrated leadership skills with the ability to motivate and manage a diverse team effectively. Familiarity with budgeting processes and financial management within a hotel setting. Bilingual abilities are a plus, enhancing communication with a broader range of guests. Experience in front desk operations or resort management is highly desirable. Must have HILTON certify GM Experience. If you possess these qualifications and are ready to take on the challenges of managing a premier dining establishment, we encourage you to apply for this exciting opportunity.

Job Type:

Full-time Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Employee discount Paid training

Work Location:

In person